Le Hoang Vu Email & Phone Number

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

• Ensure smooth execution of the end-to-end shipments• Implement and operate supply chain management of clients• Process to record and validate booking information from shipper to booking with carriers• Take care of shippers to complete their shipping plans to catch clients’ KPI• Handle feedback from shipper about company’s performance and classify, organize, analyze to provide insights about negative experience of shipper• Up-sale and cross-sale products of company• Monitor shipping order and handling arising problems• Analyze and forecast business scenarios to detect inefficiencies in internal system and process for service improvement• Strengthen customer’s supply chain and internal process via centralization and automation• Responsible for account’s performance.Core skill gained:• Implementing new customer/project• Account management • Forecasting and analyzing data• Critical thinking and problem solving for business cases.

Ho Chi Minh City, Vietnam

• Responsible for creating and updating of shipping documents• Control data quality from internal and external source for document processes• Support cross sub-teams, cross-function teams and cross-country teams with daily operations, educate and guide other teams with data management tools• Develop self-performance with stable operation and initiate improvement projects to strengthen processes• Troubleshoot and resolve operational issues.Core skill gained:• Lean and automation mindset• Detect and eliminate waste, risk, etc.• Systematic thinking and quick adaption with environment• Critical thinking and problem solving for business cases.

Ho Chi Minh City, Vietnam

• Controlling inbound and outbound flow of packages• Collaborate with inventory team to manage stock and status of new inbound or nearly outbound packages• Arrange operation teams to make packages to be stocked/ to be ready to ship on time• Manage special request of customer to take extra care of specific shipments (lashing, packing by plastic/wood pallet, request fumigation to third party, etc.)• Report about daily shipments to warehouse manager, warehouse sponsor.• Develop self-performance with continuous effort to close gaps in SOP and initiate improvement projects• Cooperate with other internal and external departments to achieve successful assignments.Core skill gained:• Fundamental knowledge of warehouse operation• Cross function collaboration and individual contribution• The ability of detail-oriented working under pressure.