Deals Account Manager of UK Deals and PromotionsManaged a portfolio of 200 UK based Sellers, drove $3.3MM promotion OPS in Prime Day 2024.

Strategic Brand Manager • Managed 13 large brands with $6.7MM GMS, 100% brand satisfaction (+1000bps vs. target), hit goal by +74%. • Owned operation of Launchpad WeChat account to deliver mass communication to 388 Mandarin-speaking brands, improving brand satisfaction to 95% (+600 bps vs. target).Startup Developer • Recruited 28 brands, hit full year launch goal within Q1, achieve goal by +133%, top3 performer in team of 17.• Supported a partnership between Amazon EU and Amazon CN which incentivized the latter to refer high-quality leads. Received 18 leads in 8-week pilot and launched 7 brands (Lead2Launch 39% vs. 4% benchmark).

2021 Annual Invent & Simplified Award Winner. 2021 Q1 Customer Obsession Award Winner. 2020 Top 1 performer out of 24, achieved goal by +169.4%. • Marketplace POC: Represent CN Sales team (a team of 24) in business reviews and goal setting with Canadian marketplace. Deliver weekly callout and contribute to sales review mechanisms. Lead dive deeps cross business teams to provide insights as input for operating planning every 6 months. • Account management: Ranked #1 in individual sales performance in 2020. Optimized seller performance by seller segmentation and providing coaching with precision. Ran a seller community of 4.0K members to provide a hybrid customer service of mass/targeted communication. Improve seller experience by working backwards from sellers’ feedbacks and co-work with product team to optimize products.

• led non-plastic packaging project for IKEA to phase out single-use plastic packaging for 8 SKU within 6 months, which helped IKEA to realize its environmental mission statement in January 2020.• Supported ALDI, to open up its first 2 stores in Shanghai, as one of the key supplier partners. Managed to negotiated MOQ and competitive offers to save cost and realize margins for customers despites the limited order quantity.

• Built connections with Mark&Spencer’s and supported client’s annual NPD meeting by designing booklets• Selected to travel abroad for the International Food Exhibition and identified trendy concepts and applications• Offered up to date food industry insights and shared UK market trends with China team for new product development• Supported new product launches by participating in trials, generating reports, and optimising production efficiency