Leidy Astrid López Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

• Establish a corporate culture of security information management and develop, implement, and maintain new system applications and data.• Take the lead in identifying and evaluating business process inefficiencies and be instrumental in recommending optimal IT business practices and system functionalities, thereby driving significant improvements in our operations.• Support, maintain, and improve the website and social media apps.• Manage payroll processing system and provide regular financial reports.

Bogotá D.C., Colombia

• Make sessions with the users to gather information about the current financial planning process and identify the business’s needs.• Participate actively in the analysis and design of the solution and business processes.• Build the detailed Financial Planning and Costs application (dimensions, forms, business rules, calculations, task lists, security and reports).• Give support in the execution of the unitary and integral system tests.• Carry out knowledge transfer to End users and technicians assigned to the project development.• Generate the documentation required in each stage of the project.• Identify, assess inefficiencies and recommend optimal business practices and system functionality and behaviour.• Provide support and maintenance services on the implemented models.• Coordinate and control the project team activities through the occasional tracing of the work plan.

Bogotá D.C., Colombia

• Provide presale support services for the business prospects making product demos such as Pectra BPM Suite and NetIQ.• Carry out concept tests and get relevant details to design business processes.• Carry out sessions with users to gather information on business processes, indicators and system requirements.• Automate the business processes in PECTRA BPM Suite tool (activities, business rules, lists, reports, profiles and indicators)• Provide backup services in ACH Colombia as PSE (Electronic Services Provider) engineer, administering the exposed web services and helping in the connection of the registered companies with said services.• Provide telephone support to company clients, mainly on products for process management, software, hardware and security administration products.

Bogotá D.C., Colombia

• To develop technical and functional specifications in the Entity's Internet site, such as provisioning, functionalities and technical standards, for their implementation in order to comply with the navigation standards recommended by the W3C.• To implement the requirements of the online interaction phase, such as search schemes, opinion surveys, document download, petitions, claims and complaints, e-mail, chat and access to information systems, in order to promote the access to multiple citizens' participation channels and mechanisms.• Ensure the quality and integrity of the Web site, carrying out unit and integral tests on the built components.• Give support, as central source of reference and information, to the Users, providing guidance and assistance in the use of the Web platform.

Graduate Certificate In Data Analytics, Data

Bachelor Of Systems Engineering

Graduate Certificate In Information Systems

Master Of Business Administration (Mba)