• Competed for the Yellow Jackets in Cross Country, Indoor Track, and Outdoor Track

• Analyzed staffing for Delta's 9 call centers with nearly 7000 representatives• Developed methods to adjust forecasted staffing numbers based on new hires, upskilling to different lines of business, attrition, and more• Created weekly heat map visualization to show during what times of day the phones were overstaffed and understaffed• Presented findings and path forward to executives of Reservation and Customer Care department

• Designed and implemented client solutions through system configuration and data conversion• System configuration included building reports and dashboards using standard functionality and SQL, implementing features such as GIS maps and iframes, preparing and cleaning data to be imported, and managing user access• Completed the mock implementation of a client, which included building a mock database, training clients how to use the database, and presenting the system and functionality we built out to the entire company

• Helped in preparation for the 2018 and 2019 Peachtree Road Race (the 49th and 50th running of the largest 10k in the world)• Assisted with events and initiatives such as the Next 110 and Peachtree Road Race Health and Fitness Expo aiming to make exercise more accessible to all in Atlanta • Distributed marketing materials helping with the launch of the Running City USA campaign establishing Atlanta as one of the country’s premier running destinations• Used Microsoft Excel to graph when the men's and women's fields would overlap for a 5 and 6 loop course in the 2020 Olympic Marathon Trials hosted in Atlanta• On race day, helped with start line preparation and coordination and worked with staff and race sponsors to distribute equipment