Leigh-Ann Beamer Email and Phone Number
Leigh-Ann Beamer work email
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Leigh-Ann Beamer personal email
With over 20 years of experience as an Executive Assistant and a Senior Technical Support Specialist, I have developed a diverse set of skills and competencies that enable me to provide effective support and solutions for various stakeholders and customers. As a Senior Technical Support Specialist at Cox Automotive Inc., I am responsible for resolving complex technical issues, identifying root causes, and recommending improvements for software, products, and processes. I have also facilitated cross-functional teams between Support, Product, Development, and Engineering departments, ensuring customer needs are met and aligned with the company's goals and vision.In addition to my technical skills, I have also demonstrated my ability to communicate, collaborate, and mentor effectively. I have served as the primary point of contact for internal and external stakeholders, screening and prioritizing incoming calls, emails, and correspondence. I have arranged domestic and international travel logistics, prepared detailed itineraries and travel documents, and handled sensitive information with discretion. I have also mentored new employees and provided training and encouragement when frustration sets in. Furthermore, I have earned multiple certifications from LinkedIn that showcase my expertise in software, products, processes, and technology, as well as my commitment to continuous learning and development. My passion is to ensure effective use of time while providing the highest level of professional courtesy and positivity.
Cox Automotive Inc.
View- Website:
- coxautoinc.com
- Employees:
- 10389
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Client Trainer IiCox Automotive Inc.Fayetteville, Nc, Us
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Senior Technical Support SpecialistCox Automotive Inc. Apr 2022 - PresentAtlanta, Ga, UsCase Resolution: Provide specialized escalation support for inbound tech inquiries, ensuring effective product usage and issue resolutionTroubleshooting: Identify process issues, root causes and recommend solutions utilizing expert knowledge of software, products/packages, processes, and technologyCross Functional Team Management: Facilitate cross-functional teams between Support, Product, Development and Engineering teams, ensuring customer needs are metCase Management: Properly document the case to provide detailed record of issue and communicationsMentorship and Training: Mentor new employees and provide training and encouragement when frustration sets inTeam Communications: Liaise with Development and Engineering to properly communicate the breadth and urgency of the issues at hand
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Executive Assistant & Finance ManagerPraxis Metrics Feb 2019 - Apr 2022Austin, Texas, UsCommunication Management: Serve as the primary point of contact for internal and external stakeholders. Screen and prioritize incoming calls, emails, and correspondence. Travel Arrangements: Arrange domestic and international travel logistics, including flights, accommodations, transportation, and visa requirements. Prepare detailed itineraries and travel documents. Monitor travel changes and proactively address any issues that may arise.Document Management: Create, edit, and proofread various documents, presentations, and reports. Handle sensitive information with discretion.Relationship Management: Build and maintain effective working relationships with key stakeholders, both internal and external. Liaise with colleagues, clients, partners, and vendors on behalf of the executive. Represent the executive's office professionally and diplomatically.Project Support: Assist with special projects and initiatives as assigned by the executive. Conduct research, gather data, and prepare reports or presentations. Coordinate cross-functional teams and ensure timely progress and completion of projects.Confidentiality and Discretion: Handle confidential and sensitive information with the utmost discretion and professionalism. Maintain confidentiality in all matters related to the executive's office, including personnel matters, financial information, and business strategies. -
Marketing CoordinatorKeller Williams / Roanoke Valley Realty Group Feb 2014 - Dec 2018Marketing: Create, edit, and execute effective marketing materials and advertising campaignsReporting: Track and analyze incoming leads, allowing for targeted adjustments to marketing strategiesEvent Management: Orchestrate team events, capture content, and leverage social media for promotion
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Executive Assistant & Financial CoordinatorAdvance Auto Parts Feb 2004 - Sep 2011Raleigh, Nc, UsExecutive Support: Provide comprehensive administrative support to SVP and 4 Directors in the Real Estate DepartmentCommunication: Managed confidential correspondence, financial reports, and meeting preparation, coordination, documentation and facilitationTravel Arrangements: Facilitated team operations, including travel arrangements, payroll, expenses, time off, and accommodations for 13 traveling teams of 10-15Documentation Management: Complete expense reports and directed billing, for all 13 teams and ExecutivesRelationship Management: Build and maintain effective working relationships with key stakeholders, both internal and external. Liaise with colleagues, clients, partners, and vendors on behalf of the executive. -
Executive Assistant & Project CoordinatorJohnson & Johnson Roanoke Va 2004 - 2006New Brunswick, Nj, UsCalendar Management: Coordinate and manage complex calendars, including scheduling and organizing appointments, meetings, and travel arrangements. Proactively anticipate schedule conflicts and resolve them efficiently. Prioritize and allocate time effectively based on the executive's preferences and priorities.Project Support: Assist with special projects and initiatives as assigned by the executive. Conduct research, gather data, and prepare reports or presentations. Coordinate cross-functional teams and ensure timely progress and completion of projects.Communication Management: Draft and edit communications, including emails, memos, and reports, on behalf of the executive. Maintain professionalism and discretion in all communications.Event Planning: Provide preparation support to executive meetings. Arrange and handle logistics for key customer meetings, company leadership meetings, and events; schedule meetings, ensure agendas are prepared; assist in developing and distributing presentation materials.
Leigh-Ann Beamer Skills
Frequently Asked Questions about Leigh-Ann Beamer
What company does Leigh-Ann Beamer work for?
Leigh-Ann Beamer works for Cox Automotive Inc.
What is Leigh-Ann Beamer's role at the current company?
Leigh-Ann Beamer's current role is Client Trainer II.
What is Leigh-Ann Beamer's email address?
Leigh-Ann Beamer's email address is le****@****ics.com
What skills is Leigh-Ann Beamer known for?
Leigh-Ann Beamer has skills like Business Process Improvement, Marketing, Microsoft Office, Microsoft Excel, Office Administration, Bookkeeping, Financial Reporting, Financial Analysis, Business Analysis, Small Business Financial Management, Microsoft Word, Small Business Marketing.
Who are Leigh-Ann Beamer's colleagues?
Leigh-Ann Beamer's colleagues are Eric C, Patrick A Janes, Travis Brown, Csm, Troy Carter, Morgan Haslam, Niki Mand, Brenden Vigil.
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