Leigh Cox Email and Phone Number

As Change Lead, I am responsible for leading the implementation of change management and business process activities to support the implementation of myHR across statewide Health Support Queensland businesses. My key responsibilities include:* Leading the change management, communication and engagement activities to ensure a successful transition to improved workforce management and business models via the implementation of myHR. * Working collaboratively with IWFM Business… Show more As Change Lead, I am responsible for leading the implementation of change management and business process activities to support the implementation of myHR across statewide Health Support Queensland businesses. My key responsibilities include:* Leading the change management, communication and engagement activities to ensure a successful transition to improved workforce management and business models via the implementation of myHR. * Working collaboratively with IWFM Business Analysts to conduct business change impact assessments, and subsequently identify the required change interventions to successfully imbed new business practices and models, business processes and other myHR solution related changes. * Undertaking the analysis of change impacts for key stakeholders and document and deliver the key required changes to support IWFM processes and practices. * Managing and developing effective relationships with key stakeholders to understand local business requirements, achieve high level engagement, manage needs and expectations, mitigate risks, and support change via the overarching change management methodology. * Establishing and managing the coordination of the HSQ Business Reference Group (working group) to guide the successful implementation and adoption of IWFM Project initiatives and decisions within the local business. * Tracking and reporting on the success of key change management and business transformation activities. My key achievements in this role include:* Successfully leading the implementation of change management activities for the myHR rollouts for Health Support Queensland, including a Payroll Portfolio workflow optimisation activity. Show less

In this role I was responsible for the identification, analysis and documentation of change and communications requirements and documentation to bring stakeholders to the required level of preparation and commitment, prior to the myHR system going live. Responsibilities included:* Creating and executing communication materials and business process education packs for both face to face and written channels including large scale executive presentations, newsletters, bulletins, intranet… Show more In this role I was responsible for the identification, analysis and documentation of change and communications requirements and documentation to bring stakeholders to the required level of preparation and commitment, prior to the myHR system going live. Responsibilities included:* Creating and executing communication materials and business process education packs for both face to face and written channels including large scale executive presentations, newsletters, bulletins, intranet content, email distribution lists and targeted channels.* Create, maintain and report on local communication plans and schedules.* The development and distribution of local business change readiness materials including role guides, user manuals, job aids, cheat sheets and checklists. * Managing effective relationships with and between key stakeholders to understand business requirements, achieve high level engagement, manage needs and expectations, mitigate risks, and support change. * Conducting user readiness workshops and surveys to assess business readiness, identify gaps, and monitor and report on business readiness targets. Key achievements in this role included:* Successfully creating and delivering communication and change packages for the largest Gold Coast HHS myHR rollout, across several hospital and community sites and approximately 9,000 staff. Show less

In this role I was responsible for the assessment of training needs and coordinating the delivery of structured training activities across multiple HHSs. Responsibilities included: * Working with multiple Business Implementation Teams (BITs) across the state to deliver structured learning packages for the myHR solution, while following ADKAR change methodology. * Delivering training packages to end users, including Super User workshops and facilitation of practice labs. *… Show more In this role I was responsible for the assessment of training needs and coordinating the delivery of structured training activities across multiple HHSs. Responsibilities included: * Working with multiple Business Implementation Teams (BITs) across the state to deliver structured learning packages for the myHR solution, while following ADKAR change methodology. * Delivering training packages to end users, including Super User workshops and facilitation of practice labs. * Assisting in the coordination of timely communication pieces to support training activities for each rollout. *Undertaking local environmental assessments to determine availability of training facilities and equipment to support the delivery of the required learning sessions to end users. * Undertaking detailed stakeholder and end user analysis to inform the Training Needs Analysis and Training Plans for the local business implementation teams for each rollout. * Documenting detailed analysis to ensure local requirements and business imperatives can be accurately and completely communicated to the Central IWFM Training in advance of training delivery. * Coordinate and schedule the delivery of education and training interventions in collaboration with local Subject Matter Experts and Central IWFM Training Team. * Creation and maintenance of training registrations, engagements and training delivery. Key Achievements in this role included: * Successfully delivered training packages for two of the first four rollout sites for the myHR solution, across seven hospital sites and approximately 7,000 staff. Show less

The Management Information System (MIS) has been developed under the strategic direction of the Centre for Health Innovation. It is an IT platform that abstracts and stores core health information, applies business logic and calculations to the data. The data is then displayed through a graphical and statistical tool to provide a consolidated high level summary for executive, managers and clinicians to view to support clinical and operational decision making on a daily basis. The… Show more The Management Information System (MIS) has been developed under the strategic direction of the Centre for Health Innovation. It is an IT platform that abstracts and stores core health information, applies business logic and calculations to the data. The data is then displayed through a graphical and statistical tool to provide a consolidated high level summary for executive, managers and clinicians to view to support clinical and operational decision making on a daily basis. The Statewide project team is responsible for the support of the state wide deployment of MIS. As the Senior Project Officer I am responsible to provide project services to ensure the successful delivery of change management work stream responsibilities.This includes operating within a project management framework, undertaking specialised activities to support the implementation of MIS to meet agreed performance criteria and enhance effective implementation of MIS. This includes the embedding of MIS into practice through the delivery of training packages, and engaging with end users within the HHSs. Other duties include resolution of change management issues and working collaboratively with HHS information specialists and technical stream project team members. Show less

This role contributed to a range of operational and strategic talent management initiatives to assist in building the capability of staff at Gold Coast Health. Key responsibilities included:- Analysis, design, development and delivery of non-clinical programs including Orientation, Management Development and a variety of soft skill training for all levels of staff in the health service- Tailor instructional design strategies which include a variety of delivery methods… Show more This role contributed to a range of operational and strategic talent management initiatives to assist in building the capability of staff at Gold Coast Health. Key responsibilities included:- Analysis, design, development and delivery of non-clinical programs including Orientation, Management Development and a variety of soft skill training for all levels of staff in the health service- Tailor instructional design strategies which include a variety of delivery methods including face to face and online learning- Manage capability projects- Provide practical advice and guidance to clients regarding learning and development issues in line with strategic and operational deliverables- Prepare communications and briefings to key stake holders and senior executives for approval of capability initiatives. Show less

This role provided high level best practice, contemporary Human Resource advice and interpretation relating to industrial relations, employment awards, entitlements, HR policy and procedures. Further responsibilities included:- Assisting the Principal HR Officer (Investigations) in relation to ongoing investigations and PID cases - Preparation of confidential workload/case reports for Senior Executives and Chief Executives.

This role provided high level best practice, contemporary Human Resource advice and interpretation relating to industrial relations, employment awards, entitlements, HR policy and procedures. Further, this role was responsible for the delivery and coordination of the fortnightly Royal Brisbane and Women's Hospital Orientation Program.

This role was responsible for the quality checking, editing and signing off on appointment letters, ensuring the content is in accordance with Queensland Health Recruitment and Selection policy, guidelines and procedure.Further responsibilities included:- Assisting in the management of recruitment and selection processes - Liaising with senior management clients in regards to their advertising and recruitment procedures- Providing accurate and timely advice on the… Show more This role was responsible for the quality checking, editing and signing off on appointment letters, ensuring the content is in accordance with Queensland Health Recruitment and Selection policy, guidelines and procedure.Further responsibilities included:- Assisting in the management of recruitment and selection processes - Liaising with senior management clients in regards to their advertising and recruitment procedures- Providing accurate and timely advice on the relevant HR policies as well as research relevant legislation/directives for both internal clients and external application queries. Show less

This role was primarily responsible for liaising with category teams, major pharmacy suppliers and Terry White Chemists stores to help create and execute national promotions.Duties within this role included: - Coordinating the administration for merchandise promotion campaigns - Ordering and inventory management - Completing analysis post promotions and preparing relevant reports - Providing high level customer service to all stakeholders