Leigh Crittendon Email & Phone Number

Management level Client Success and Program Management Professional. I take pride in being a collaborator and team player with experience in Healthcare, Technology, Compliance and Sales Training Methodology. My strengths include successful process implementation, focus on outcomes, and ability to remain agile and flexible with changing requirements while delivering value to customers.CAREER HIGHLIGHTS: • Proven track record implementing processes, coaching, and mentoring teams to deliver high quality and customer-centered value. • Managing the Sandler Ambassador Program with 100+ Ambassadors which involved supporting Ambassadors, improving the program, and creating an overall better experience for the Ambassadors. • Expertise in supporting teams to build and develop trust, in collaborative environments, through multiple organizational changes, 2 mergers and acquisitions, while maintaining customer and employee retention. • Successful management of 1200 Hospice providers and 1000 Home Health providers from implementation, training, and ongoing support at all staff levels from clinician to C-Suite.

Listed skills include Client Services, Customer Service, Account Management, Client Training, and 5 others.

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  University Of Iowa

  Communication Studies