Enhance the membership experience at the Command Purpose Foundation by transforming the Blog from a space reserved solely to showcase stories of veteran women to a space that addresses issues transitioning veteran women face as they exit the military. Enhanced the membership experience by creating content summarizing different events hosted by the Command Purpose Foundation. These summaries on the blog provided an additional resource for members. Supported marketing efforts by engaging potential members on social media through sharing of Command Purpose Blog articles and promoting events. Helped to add 131 LinkedIn followers to the Command Purpose Foundation LinkedIn page.

During peak, led shift to ship over one million units and set building and regional record for most units shipped in one hour, with the second highest amount of volume shipped in one hour in all of North America. Set new building record for volume shipped during one shift, exceeding Prime Day performance.Doubled the rate at which associates palletize freight by implementing new process which increased total productivity and volume output of the ship dock. Improved sweep load opportunity performance by 60% after conducting analysis of all sorts and their corresponding trailer release times by rearranging the schedule to maximize the amount of space utilized in trailers for each sort. Exceeded the network goal by 9% after the adjustments were made. Reduced dock costs by 50% when I overhauled ship dock task organization by placing managers into defined areas of operation with specific tasks and desired end states to streamline flow of communication and eliminate overlap which contributed to confusion and wasted resources.Set a building record for number of units shipped in one shift during Prime Day. Trained and developed my process assistant and promoted him to an area manager position.

Responsible for the planning, coordination, and execution of outbound operations from Thursday through Saturday nights to meet volume and productivity goals with a team of eight managers and approximately 600-800 associates • Improved pack rates from bottom in the network to number one building of 36 in the network through use of lean six sigma tools that were used to measure improvement across multiple shifts and then transformed into a standard operating procedure that was shared to the region. • Ran the number one volume producing shift in the Amazon Robotics Sortable network of 36 buildings (144 shift) multiple weeks in a row and the only shift to repeatedly ship over 400,000 units since the Covid-19 outbreak. • Developed eight subordinates, three area managers and five process assistants, by teaching them to improve their technical skill sets, operational acumen, and leadership styles and all eight were promoted to the next level. • Improved onboarding process and encouraged leader development by creating standard operating procedures for highest producing departments of outbound to improve productivity, reduce customer misses, and deliver on Amazon’s vision to be the most customer-centric company on the planet.

Responsible for management and supervision over the day-to-day sorting and processing of outbound shipments to guarantee customer satisfaction and uphold Amazon’s promise to our customers by actively engaging with site senior operations leadership to develop, implement, and enforce new operational improvements and services. • Created and implemented a standard operational procedure to improve customer experience by reducing quality errors by an average of 25% to improve the building’s overall pack quality within the Amazon North American Network.• Improved the customer experience by reducing sort quality errors by 50% to become the team with the best quality throughout the AR Sortable Amazon North American Network.• Coached and develop employees on proper techniques to sort shipments, resulting in extremely low quality errors and assisting the Orlando Fulfillment Center to be one of the top ten buildings in the network in regards to sort quality.• Built, trained, and mentored a team of six associates during the holiday season to rectify defective shipments before deadline to ship so customers would receive the correct orders on their expected delivery date; team had the least amount of customer shipments missed of all shifts in the building during Amazon’s peak season.• Fostered a culture conducive to the successful development and training of a team of 83 outbound associates, contributing to the site being named the number one performing new Amazon Sortable building of the eight launched in 2018.

Led a team of 133 personnel comprised of multiple disciplines to include: culinary, maintenance, distribution, and headquarters sections. Implemented processes and training plans so personnel maintained good overall health, demonstrated upstanding character, developed unit that was ready to safely deploy, survive, and perform the mission of providing uninterrupted sustainment through logistics.• Increased unit effectiveness from 60% to 100% by developing and executing a concept of support that synchronized five different companies maneuver operations with support and resupply operations to maximize training time and reduce idle time.• Reflagged company to the correct standard unit identifier to reallocate equipment worth $40M and correct personnel requirements to meet the needs of the maneuver unit and provide immediate and unconditional support for unit effectiveness. • Maintained 100% unit readiness by providing 16,800 meals, distributing 184,000 gallons of bulk fuel, 10,000 gallons of packaged petroleum products, and 90,000 rounds of ammunition over the course of multiple training exercises.

Senior Staff Advisor to the Manager on all matters pertaining to logistical support, unit mission capabilities, and movement operations for an organization of 1,000 Soldiers. Prioritized all property requisitions to assist in unit mission accomplishment by filling shortfalls and removing excess to increase efficiency and effectiveness of unit productivity. Coordinates and plans movement of personnel and equipment.• Successfully transferred 150 proposed resourcing directives valued at $1.4 million dollars to appropriately align equipment to the right units to increase efficiency and facilitate effectiveness of unit combat power.• Revised and implemented ordering, requisition, distribution, accountability, physical security, and transportation policy and procedures to streamline unit equipment organization and accountability for $64 million dollars of equipment.• Supervised two relocation efforts with zero loss or damage to property. One movement via ground transport of $64,000,000 of equipment from one base to another one 90 miles south. Another movement via sea and ground transport of $20,000,000 of equipment over 6,480 miles from Korea back to Fort Riley, KS.

• Revised supply program to increase efficiency and accountability of $35 million of equipment and when inspected by three personnel three echelons above organization improved results by 55%.• Facilitated the company to be the first of 37 to achieve the turn in of excess equipment as part of an Army-wide initiative to reduce equipment and increase the ability to deploy anywhere in the world at any time. • To meet objectives, key tasks, and results, created a company training plan starting with individual tasks and moving through key collective tasks to become the first unit of four to achieve all training objectives and meet goal of high state of readiness.

• Established ammunition holding bunker and procured, transported, and properly stored $49 million of ammunition necessary in the event of a conflict between North and South Korea, meeting the SECDEF’s goal of maintaining high state of readiness. • Transported and distributed over 750,000 rounds of ammunition and 500,000 gallons of bulk fuel to 53 combat vehicles, resulting in 100% crew qualification that increased readiness of the unit and prepared for its deployment to Korea. • Over the course of 14 months, created multiple concepts of support that synchronized support, resupply, and maneuver operations and distributed necessary unit supplies and sustenance to 580 personnel over the course of 26 field exercises and a nine month deployment which included operations between two bases in a foreign country 30 miles apart.

• Maintained 90% operational readiness rate by creating and implementing a standard operating procedure to synchronize and streamline maintenance processes for over 3,000 pieces of equipment, reducing down time for equipment by 45%.• Supervised the input and reconciliation of equipment density and serial number differences of $130 million of equipment into the Army maintenance system of record, streamlining the tracking of property and its maintenance requirements.• Spearheaded the effort to input and reconcile the equipment density and serial number differences of $130 million of equipment into the Army maintenance system of record, streamlining the tracking of property and its maintenance requirements in order to properly account for and track 100% of equipment.• Improved unit tracking and maintenance record keeping by establishing Army Records Information Management System for four different units of 80-110 personnel to accurately maintain their maintenance records and received highest rating out of eight battalions for maintenance program.

-Tracked quantities and maintenance statuses of all transportation and distribution assets of ten different companies in order to commit these assets to fulfill incoming requests of customers.-Coordinated all material handling equipment and container handling equipment for companies in preparation for movement of containers between locations.-Tracked all movement of transportation and distribution assets to maintain situational awareness and accountability of available assets, assets in transit, and assets arrival at their destination, and the return of assets back to their original destination. -Prepared, organized, supervised, and coordinated the receipt, staging, and movement of 500 vehicles to Fort Irwin, CA and the follow on movement for 30 days around the Mojave Desert in support of a 4500 person training exercise. -Assisted the Senior Logistics Operations Officer in planning the concept of movement and assisting in the resourcing of movement to and around Fort Irwin, CA.-Received a certification for graduating a three month Transportation Course