• Managed and forecasted stock changes throughout trading periods to increase return rates.• Determined, implemented, monitored and evaluated budgetary and accounting strategies, policies and plans in consultation with the finance manager.• Delivered long-range profit forecasts, budgeting and financial reporting to CEO on a monthly basis.• Created new sales and promotional methods, raising brand profiles and increasing profits.• Optimised profitability of categories through gross margin target planning.• Applied practical marketing concepts to increase revenue and market share.• Managed teams to manoeuvre right stock items to correct locations at perfect times.• Set pricing recommendations across all product categories to achieve uniform pricing in multiple stores.• Functioned as point of contact for key accounts, providing updates and developing solid relationships.• Attended regular meetings to update team members and mitigate issues to avoid escalation.• Took initiative and led recommendations and decision-making about product launches and life cycle stages.• Monitored ongoing category performance to help inform future range planning.• Developed merchandising storefronts to reflect rich and diverse cultures, drawing in customers.• Set prices based on market capacity and demand to achieve revenue targets.• Managed finances by controlling budgets and authorising expenditures.• Devised promotional offers and discounts to peak customer interest.• Held regular meetings with trade staff to delegate tasks, communicate market trends, sales KPIs and priorities.• Formulated marketing and promotional strategies to drive business revenue.• Determined optimal mix and levels of stock to meet demand and minimise costs.• Attended Trade Fairs to ensure the company was on par with trends and styling.• Oversaw 2 critical departments for the organization.• Assisted CEO with Board reporting on a monthly, quarterly and yearly basis.

• Management of the watch department.• Stock Control of Watch Ranges in the organization to ensure it represented the Brands correctly.• Buying trips for Swiss Brands to build ranges and view the trends for the seasons.• Relationship Management with watch Suppliers.• Created and owned sales and stock intake plans, monitoring and controlling stock levels on weekly and monthly trading periods.• Managed and forecasted stock changes throughout trading periods to increase return rates.• Applied practical marketing concepts to increase revenue and market share in line with the international Brands.• Created new sales and promotional methods, raising brand profiles and increasing profits.

• Management of the Jewellery Department• Stock Control of Jewellery ranges in Company• Buying and sourcing trips to Hong Kong to meet key suppliers and view upcoming and latest trends in the market.• Regularly negotiated with key suppliers, achieving optimum price and delivery options.• Raised purchase orders against project demand, guaranteeing orders were placed in-line with supplier quotes.• Accurately evaluated quotations, maintaining that quoted costs were in accordance with budget.• Processed purchase orders, arranged supplier payments and informed management of delivery statuses for planning purposes.• Analysed existing market conditions, product acquisition costs and expected profit margins to determine goods' suitability for business needs.• Verified delivered inventory satisfied purchase orders by checking quality, quantity and pricing before accepting delivery.• Received and processed invoices for purchased goods, seeking clarifications on discrepancies to enable timely payments.• Coordinated and tracked deliveries of goods to fulfil inventory needs within target deadlines.• Determined, implemented, monitored and evaluated budgetary and accounting strategies, policies and plans in consultation with the finance manager.• Delivered long-range profit forecasts, budgeting and financial reporting to CEO on a monthly basis.

• Assistant to Senior Jewellery Buyer• Management of lower NSP ranges• Analysed trends and competitor activity in women's fashion to retain market-leading position.• Produced end-of-season reporting on product lines for Head Buyer, including sales metrics.• Managed and oversaw all back-office administration processes.• Maintained brand strength through research and proposals of new product lines.• Raised purchase orders against project demand, guaranteeing orders were placed in-line with supplier quotes.• Researched and communicated changes in pricing or terms to avoid negative effects on business profitability.

• • Helped less experienced staff manage daily assignments.• Built strong relationships with customers throughout researching, planning and purchasing journey to increase customer satisfaction.• Managed loss prevention by developing efficient security requirements and monitoring strategies.• Acted as point of contact for staff questions and queries, handling internal disputes and enforcing company policy.• Analysed staff performance and delivered regular staff training courses to maintain high standards of customer service throughout store.• Monitored staff performance, meeting regularly to communicate constructive feedback

• Promoted special offers and loyalty programme with upselling skills.• Maintained excellent visual merchandising standards by routinely cleaning and organising window and point of sale (POS) displays.• Received, processed and organised deliveries within tight deadlines.• Liaised with customers to determine needs, provide recommendations and upsell services.• Upsold additional products and targeted customer needs using consultative sales techniques.• Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.• Kept sufficient inventory supply and stock on shelves and in storerooms.• Explained products' benefits and value, engaging customers in new stock to drive sales.