Leigh Fish Email & Phone Number

'S-Hertogenbosch, North Brabant, Netherlands

Amsterdam, North Holland, Netherlands

Support Business Analysts & Product Owners by coaching and assisting BAs/Product Owners in story writing, backlog prioritization, and maintenance.Coaching the team (PM and Development) in Agile methodology.Conduct 1-on-1 coaching sessions with development team members on a regular basis.Work with stakeholders to remove obstacles for the development team, at times having to educate in a T-shaped method to get buy-in.Collaborate with PM team and Business owners to build and maintain the Development Roadmap.Communicate, escalate and flag any obstacles and delays to relevant stakeholders.Facilitate Scrum events and ad-hoc meetings for teams and stakeholders.Effectively report progress.Continuous exploration of potential scaling and market trends around agility, scrum and team topography and dynamics including SAFe, in fact we executed a psuedo form of SAFe because of environmental/growth challenges.Scrum Workflow Management by guarding the Scrum workflow within the team.Embodied a core Agile mindset and facilitative approach, vibe, and knowledge pool to collaborate with.Good listener, fostering team reflection on their work and behaviour using a people first approach.Pose critical questions to help the team improve in their practices both in their own domain and amongst each other. Practiced day to day problem-solving and analytical skills - product dependant.Tool Proficiency in Gitlab and Jira with day to day internal worktools from communcation to agenda to collaboration.Team size ranged from 16-18 Developers + 1 Mobile devs + 3-5 PO's/BA's + 2-4 QA's + 2-3 designers + 1 Project Manager at 1 time.

Remote, Netherlands

Develop task Synopsis.Drafting Stakeholder/Client non-technical requirements from meetings.Own and develop User Stories.Liaison between the tech team and stakeholders.Develop and create key acceptance criteria.Manually testing sites that are being updated in Magenta namely Functionality and Aesthetics.Create test plan in line with requirements and deadlinesFunctional, non-functional and regression manual testing and search of bugs.Co-ordinate with the scrum master to prepare and facilitate the Program Increment sessions (Planning, Execution, Review and Retrospective).Work closely with developers and business stakeholders during planning meetings to showcase the team’s commitment to features in iterations, if required.Facilitate daily Standups to determine the status of the project to find impediments, if any.Facilitate sprint planning meeting to identify the tasks for the sprint and getting team members acceptance/commitment for the assigned tasks.Facilitated sprint backlog sessions and helped prioritize product backlog.Coordinate creation and validation of the requirements and mock-up with the product owner and other stakeholders. Work closely with the business team, development team to ensure that desired functionalities would be achieved by the application.Provide business suggestions and recommendations during the project life cycle.Attending the weekly scrum master "Scrum of Scrums" to report on team activities when required.Develop wireframes and mockups for web applications to get feedback from stakeholders.Use clickup and Jira Atlassian tool for Agile and Kanban methodologies where required.

Fully Remote - Netherlands

Coordination of many moving pieces in the direct sales environment.Educating potential/existing clients on said digital products - onboarding, during phase and said support.In charge of the full sales cycle with the assistance of the company funnel. Online conversations, meetings and education for potential clients talking to their needs and other half of my time spent up-skilling, training and learning in order to serve the potential client best and close deals based on actual needs versus surface objections. Essentially qualifying and hand holding through the sales process.Set and lead appointments according to a world wide time zone, served leads in the U.S., AUS and EMEA time zones.Constantly innovating new ways to engage, add value and essentially close deals with potential clients in the funnel/pipeline ie. new formats, trends and best practices.Collaborating with credit card processing companies to resolve business owner issues with launching credit card payments in order to complete the sale as well as get agreements in order.Daily/weekly Stakeholder liaison regarding sales cycles, funnels and customer journey experience in order to improve conversion rates bearing the customer in mind.Documented all customer interactions including sales, issues and steps taken to resolve in Ontraport (CRM) - essentially all note takings per customer lifecycle including communications with relevant departments.Mentoring, coaching and supporting my fellow team members while at the same time being supported.

Learned dutch

George Area, South Africa

Built small teams comprising of +/- 200 temporary employees in total. Making use of the scrum framework along with a few LeSS components to coordinate ceremonies, project alignment, transparency and objectives. Following lean principles and agile methodologies to promote inspect and adapt approach. Conflict management. Pre-employment inductions, disciplinary procedures and processes, human Resources function. Financial function eg. financial analysis, dealing with the tax department, auditors and relevant government Services. Participation with Unions, skills development, employment equity, implementation of the Industrial Relations Act, health and safety regulations ongoing, industrial relations, ongoing interaction with CCMA (local labor authority in SA). On site employee meetings, inspections and staff queries. Sales & marketing functions including Client retention strategies

George Area, South Africa

200 employees outsourcedCo-ordinate with the Stakeholders and Project Manager to prepare and facilitate the Project Increment sessions (Planning, Execution, Review and Retrospective).Participated in weekly scrum of scrum events, pseudo form of LeSS. Worked closely with the HR department, management team and operational team to manage project iteration goals.Facilitated conversations with the teams involving business stakeholders for clear vision and business context. Proactively tracked, recorded, removed, and escalated impediments.Facilitated and provide guidance to Daily Stand Ups, iterations, Demonstrations & RetrospectivesSupported HR (Product owner) and operational teams in developing, maintaining, and grooming the ‘tasks list’ (Product Backlog)Facilitated the teams in identifying and managing dependencies within project development.Served as mentor and coach for agile methodologies to members of scrum team, HR (product owner) and other Project leaders/operations teamShielded team from external interfaces during the agreed implementations (sprints).Managed cross functional team deliverables, setting, and administering schedules and managed assigned projects according to plan.Constantly assessed the Scrum Maturity of the team and organization and mentored the team to higher levels of maturity.Developed SCRUM reports and artifacts to include Velocity Charts, Burn-down Charts, Sprint Retrospective notes.

George, Western Cape, South Africa

50 employees outsourced Facilitated daily Stand-up meetings, ‘To Do list’ (Backlog) grooming, Reviews, Retrospectives, Sprint and Release planning and other Scrum-related meetings.Oversaw and help aid the transition from waterfall to agile.Facilitated interviews, sales/recruitment workshops, surveys, use cases, and workflow analysis for gathering stakeholder requirements.Started experimenting with share point within my department and with a cross functional team.Regularly reviewed and revised project processes to ensure accurate and timely results. Created progress and completion reports for project management on a weekly basis. Worked closely with ownership to keep track of the status of project and draft strategies. Conducted and participated in walkthroughs to generate consensus, maintaining quality and resolve issues among different stakeholders.Provided inputs to the project plan so that the project plan exactly reflects the status of the project. Troubleshooting and resolving any implementation issues.Worked closely with Stakeholders to clarify/understand project phases, resolve issues and provided feedback to nail down any impediments.Interacted with the business for training the direct and indirect agency employees.

Primary School

Snr Certificate