Managed annual IT operational and maintenance support for Marketing, Sales and Customer Service division applications. Served as a key advisor and partner to senior business leaders in WGL’s regulated Gas Utility and Shared Services functions in order to address current and future strategic technology needs. Key contributor to the successful launch of Salesforce Releases at WGL Energy. Led the Salesforce Center of Excellence, supporting 15 internal apps across the enterprise. Led and modernized the WGL Energy 5-year roadmap and capability assessment to better align with estimated $16M in savings across the enterprise . Established a comprehensive Service Introduction model for IT Applications and Program Management Office

Re-branded organization and increased revenue sales by 33%. Developed strategic partnerships/collaborations for co-presentation of music and music education with variouscultural and government institutions. Developed comprehensive marketing plan for the venue and foundation. Managed all research, talent buying & contract negotiations for artists, in addition to festivals and external concerts. Oversaw budgets and show reconciliations and works on forecasting and revising projections as appropriate. Provided support for concert/show, development, and educational activities and projects . Managed web updates, digital press releases, social media and public relations.

Partnered with key investment operations and research stakeholders to manage and analyze business processes, data management, and systems integration needs for operational data store, performance reporting , and trade order management systems.

Led implementation analysis, design, and business process gathering for various clients. Served as an integration coordinator and functional data designer for manufacturing and finance teams. Led SAP data conversions. Managed development of solution architecture products for Budget Formulation, Funds Management, Financials subteams.

Led implementation analysis, design, and business process gathering for various clients. Served as an integration coordinator and functional data designer for manufacturing and finance teams. Led SAP data conversions. Managed development of solution architecture products for Budget Formulation, Funds Management, Financials subteams.