Leigh B. Email & Phone Number

Jacksonville, Fl, Us

Addison, Texas, Us

Jacksonville, Florida, Us

Developed a thorough understanding of the audience and the documentation required by collaborating with colleaguesResearched and built knowledge about products, services, technology, or concepts to be documentedDetermined the most precise and most logical way present information and instructions for the greatest reader comprehension and write and edit technical information accordinglyPrepared graphics and illustrations to elaborate on or complement technical writingMet with subject matter experts to ensure that specialized topics are appropriately addressed and discussedWork with colleagues to ensure that the finished documentation meets product requirements Revised, edited, and updated instructions, technical information, and frequently asked questions as necessaryCreated, adapted, and followed project schedules and deadlinesRemained up to date on technological and product developments as well as industry-relevant universal specifications

Greets and registers patientsVerifies insurance and demographic informationChecks patients in and out and make appointments as indicatedCollects co-pays and patient paymentsAnswers phonesAnswers basic patient billing questionsMonitors and resolves registration errorsAssists with some financial counseling duties as needed Assisted 50-60 patients daily on average per shift and saw 200 a day patient average at the Gate center

Seattle, Wa, Us

Handled cash, credit, debit, and Apple pay to process customer transactionsGreeted customers and took ordersEnsured the drinks were made to orderKept store tidy and professional in appearanceMitigated conflicts in orders ensuring positive customer relations and loyaltyReported needed maintenance to Managerial staff

Jacksonville, Florida, Us

Created user guide for Miller Electric's Marketing department allowing development, editing, and relaunch of a new website – estimated completion Q4 2021Built capacity for the software development team by creating a user guide for the non-technical team to edit the content of the website allowing the software development team to build content for other projectsUpdated and maintained Master list of Jacksonville office's phone extensions and MAC addresses, allowing for more effortless transfer to VOIP line.Maintained calendar, planned and scheduled meetings, and reserved meeting roomsTook messages for senior staff while out of the office and coordinated repairs and projects with them, gathering information and assisting when possibleOrganized inventory of software supported by IT and compiled a report to executives to determine the needs of the company and reduce the cost of redundant software requestsInfluenced lead developer to add Semantic tags on company websites to comply with Accessibility standards requirements and increase SEOStudied Cybersecurity concepts and actively helped stop phishing attempts that bypassed Google's DMARC protocols

Bachelor'S Degree, Bachelor’S English-Technical Communication Track

Associate Of Arts - Aa, General Studies