• Responsible for a team of 9 Schedulers, scheduling and planning work to a team of field engineers.• Holding monthly 121's with all employees and performance managing to meet all targets set.• Accountable for planned preventative maintenance, mandatory and urgent priority scheduling for technicians on sewage treatment works• High level of team and field engagement enhancing the monthly performance.• Responsible for leading the scheduling team to deliver an excellent schedulewith minimum disruption, - including the determined plan as well as anyreactive work.• Ensuring the health and wellbeing of the team with the consistent guidancefrom the health and safety policy.• Responsible for supporting the Customer Field Service managers in delivering their objectivesThousands of jobs a month scheduled to the field's technical engineers.

• Analyse monthly back log• Hold weekly planning meetings with the field performance managers & technical coordinators follow up any actions required.• Ensure the work centre performance meets the standards required by the business• Create a realistic plan for field teams to delivery, release work that matches resource availability• Submit change request• Attend monthly team meets with the field technicians and managers

• Scheduling operational work to field teams across 12 work centres (average of 200 technicians)• Responsible for the largest groups of work centres in the team• Deputise for manager in her absence including supporting the wider team and being first port of call for the business• Engaging with the wider business to prevent pollution and deliver KPIs through busy periods• Work closely with field managers to continually improve the performance of their work centres and resolve issues• Regular meetings with the field and the planning team to ensure effective delivery of work

• Operate the weighbridge, issuing weighbridge tickets and associated documentation in line with company procedures and legal requirements, in an accurate and efficient manner.• Issuing drivers with instructions for the tipping and collecting areas within the depot.• Answering and responding to customer’s by telephone or in person regarding enquiries on product range and stock availabilities, in a professional and efficient manner.• Ensuring that suppliers, customers and employee’s adhere to all Health and Safety Regulations on site.• Using a variety of software packages, such as Microsoft Word, Outlook, Excel, to produce correspondence and to maintain records, spreadsheets and databases