Leigh Moss Email and Phone Number

Certified Personal Trainer

-Learned all systems in 4 weeks-Full-time chat and email agent for customer service-Full-time phone customer service agent-Worked with customers to solve problems, place orders, update accounts, identity fraud, etc.

I worked full-time as a private nanny for two infants-2 years of age. I helped them learn new skills, develop and understand the world around them and by kept them healthy and active through various, appropriate activities. I did tasks such as meal and snack prep, play dates, sleep training, setting schedules, etc. I also developed long-lasting relationships with both children and the parents for future roles.

-Opened and closed the store-Worked with register/cashflow-Helped style clients and worked with them one-on-one-Helped filter potential onboards by going through applications

.Greeted potential residents and showed apartments and townhomes.Offered leasing incentives, closed deals on leases and walked through the process with customers.Ran background checks, approved potential residents, logged their information.Became proficient in leasing software such as Yardi, Lead2Lease and Onesite.Came up with and hosted resident events.Built relationships with residents and helped with issues, complaints, or problems.Regularly walked and clean apartment homes and townhomes for show.Opened and closed officeI worked in the head of the fitness and health club as well as resident events.

.Directly worked with members of the club in making sure their needs were met in all aspects.Helped run the floor and direct staff in their roles.Ran bar during afternoon/golfing tournaments .Took on role as shift manager for events.Set up and took down events and connected with the hosts.Served members and closed out bills at the end of shifts.Took inventory, chose wine, helped stock

.Completed administration duties, ie: answering phone/emails, contacting parents, housing, etc. .Worked with guest speakers and housing arrangements for staff .Lead students on expeditions and aided with student travel both in the state and abroad. .Lead small group of girls each year in personal growth and classes.Lead fitness for each class throughout the year