Leigh Olsen Email & Phone Number

Melbourne, Australia

As a result of my success in my previous role at PageUp, I became responsible for the full-time development of the Salesforce integrated platform. At PageUp that included Sales Cloud, Service Cloud, Pardot, EchoSign, Zapier and more. It was my responsibility to oversee the technical architecture and overall flow of information between multiple systems across all departments. This involved managing all aspects of the project management process including analysis, design, delivery and the ongoing iterative improvement of Salesforce platform products. I was also responsible for the delivery of end user and superuser training.My key duties in this role included:• Administration of the Salesforce environment, responsibilities included: Customising and implementing profiles, user management, roles, security settings, sharing rules, managing applications, custom objects, custom fields, page layouts, workflow, validation rules, approvals, dashboards, reports and more.• Workflow configurations using standard workflows, process builder, visual flow• Configuring and managing platform integrations• Ongoing research and development to streamline processes and procedures

Melbourne, Australia

As the Sales Coordinator it was my responsibility to act as the central point of contact for the SVP of Global Sales and the global sales teams, providing a high level of sales and administrative support. My responsibilites were varied and included assisting the team with projects, making recommendations and ensuring timely delivery to meet critical deadlines. This role extended to acting as the Salesforce administrator and the sales team’s primary contact for cross department projects.My key duties in this role included: • Primary support function for the SVP Global Sales• Administration of the Salesforce enviroment, responsibilities included: User management, roles, application management, custom objects, custom fields, page layouts, validation rules, dashboards, reports • Collating and reporting data and data hygine• Coordinate meetings including catering, calendar management, venue and room bookings • Generating client and prospect contracts and documentation• Coordinate travel arrangements (interstate and international) including flights, accommodation and itineraries • General administation

Melbourne Area, Australia

• Management of the Sales Trust Account• Preparing daily reconciliation reports and end of month procedures for approval• Preparation of reports and files for company auditing• Disbursement of deposit funds at the time of property settlements• Preparing marketing invoices and account sales for vendors• Booking and monitoring marketing campaigns• Organising and filing receipts, invoices and bank statements• Website maintenance • Creating marketing templates

Dunedin, New Zealand

• Venue and outlet daily sales reconciliation • Company credit cards reconciliation• Settling national and international events• Inputting payable invoices and creating payments• Creating receivable invoices• Data input with SQL Server Management and Microsoft Excel• Creating monthly fees earned to venues and outlets• Ordering stock• Cash handling• Answering phones and emails• Filing

New Zealand

• Customer service at front desk• Inputting invoices• Monthly payout• Answering phones• Emailing and mailing• Recording and typing full inventory reports• Cash and Eftpos handling• Microsoft Office and Excel work• Banking• Data input• Filing• Managing property managers diaries• Arranging open homes and appointments