Sr Technical Account Manager
CurrentWithin Enterprise Support, the TAM helps craft and execute strategies to drive customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Represents AWS within a customer’s environment, and drives discussions with senior leadership regarding incidents, trade-offs, support and risk management.Provides advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep customers’ AWS environments operationally healthy.