I am responsible for Brainum’s North American operations focusing on business development, organization and superior customer service. • Lead the strategic effort to develop and implement market-driven global business plans, strategies, and tactics for Brainum’s terminal management software solution for the North American market.• In collaboration with the Brainum Directors in the Netherlands, create and implement the process for North American business including: o Execution of the strategic planning processes to manage growth, profitability, and investment; o Identification and pursuit of new opportunities o Leading North American growth opportunity for business, leading engineering and marketing efforts internally and delivering multi-divisional strategy and collaboration for Oil and Gas terminals.• Provide strategic leadership and position the business for growth for current and future market conditions.• Develop plans for new software features, product improvements, and new systems/services offerings for the North American market through interacting with sales channels, other Brainum business units, competitive analysis, and customer input.• Lead solution marketing initiatives and enhancing Brainum’s customer engagement and focusing on successful implementation and customer satisfaction.

Entessa - Purchased by ESI in 2009ESI - Purchased by Emerson Process Management in 2015Additional positions during this tenure:Technical Product Specialist (Technical Sales)Senior Business Analyst and Project AdvisorQA Manager (6-15 Direct and Off-shore Resources)Business Analyst/Project Manager

I have cross-departmental responsibilities where I provide senior technical and business expertise for project opportunities from pre-sales to project completion and full life-cycle development from requirement to production. I am an Industry SME in Oil and Gas Accounting, Scheduling and Operations that places a priority on continual improvement, quality products and exceptional customer service.Pre-sales:• Act as the Technical Advisor and Consultant to customer• Respond to RFI/RFP/RFQs for a Global Sales Team• Perform technical product demonstrations globally• Create implementation and development estimates and define/approve scope of work for proposals• Define modifications for enhancements • Serve as the Sales Technical Opportunity LeaderPost-sales:• Create detailed project plans for project implementation • Manage transition of technical details to the project team• Coordinate resources to prepare for project kick-offProject Management and Implementation:• Provide direction to project managers, business analyst and tech leads for multiple concurrent projects ranging from small (<$300k) to large (>$5MM)• Act as Project Advisor to help maximize customer satisfaction and manage scope creep to change order to drive profitability• Assist with managing time tables, resources and activities to stay on schedule• Facilitate business requirements sessions and conduct quality reviewsProduct Development:• Analyze, evaluate and document customer’s business processes and functional requirements with test criteria for enhancements• Provide product direction based on industry, and implementation experience and market demand• Develop business cases for enhancements including ROI and NVP• Create details for User Stories using Agile MethodologiesMarketing:• Perform Presentations at Industry Conferences and Trade Shows• Provide input and technical details for marketing materialBusiness Development:• Assist with strategy and efforts to grow the products