Leigha Moore Email & Phone Number

• Commendable interview skills and intention to detail resulting in increased recovery and successes from third parties
• Building strong relationships with clients/third parties by overcoming objections resulting in increased customer loyalty and reduction cancelations
• Delivery solutions to clients whilst identifying their true needs
• Following and exceeding company KPI’s
• Making detailed policy amendments whilst delivering awesome service
• Managing inbound and outbound calls and liaising with clients on a wide range of matters, ensuring service timelines and follow ups are met as a priority 1 advisor

Queensland, Australia

• PERSONAL ACHIEVEMENTS
• Performance of National Anthem – Women’s State of Origin 2021 live broadcast
• AIR Women In Music Mentor Program - 2021
• Toyota Star Maker Top 10 Finalist – 2019 and 2020
• Winner of Recording Scholarship Funding – 2015
• Winner of Talent Search – Gympie Muster - 2014

Caloundra

• Managing inbound and outbound calls and liaising with Landlords, tenants and prospective tenants/business on a wide range of matters, ensuring service timelines and follow ups are met
• Coordinating Calendars and scheduling meetings on behalf of PM’s ensuring there is no potential conflicting occurrences
• Communicating directly with clients, from initial enquiry through to final sign up process and continuous relationship
• Marketing newly available rental properties
• Bond Auditing reporting to supervisor and report generation
• Proficiency in Console data base, Real works and Inspect RE database

• Managing inbound and outbound calls and liaising with clients on a wide range of matters, ensuring service timelines and follow ups are met
• Answering incoming calls in a professional manner/switch board management
• Exceptional customer service across all forms of media
• Audit reporting and assisting with compliance requirements
• Ability to communicate effectively at all levels
• Document control, editing and formatting company reports

The Sunshine Coast

• Presenting in the free flight bird show in front of crowds up to 5000 whilst maintaining consistency and continuity throughout the show when working with unpredictable animals
• Utilising professional vocal technique during public educational demonstrations
• Adhering to company branding by maintaining personal appearance presenting as approachable and well-groomed throughout the day
• Costume wear and character play
• Maintenance of enclosures, equipment, landscaping/enclosure design in addition to ensuring all show equipment and devices are maintained and used to the highest safety levels - mics, release hatches, doors and gate.
• Zookeeping: diet and administration of medications, training ensuring we treat all species with utmost care

Certificate 4 Frontline Management, Business, Management, Marketing, And Related Support Services, Cert 4

BSBWOR402A Promote team effectiveness BSBCUS401B Coordinate implementation of customer service strategies BSBMGT402A Implement operation.

Real Estate Sales Person Registration Certificate, Real Estate

•CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency work •CPPDSM4009 Interpret legislation to.

Tourism Certificate Iii, Tourism And Travel Services Marketing Operations

THHCOR01B Work with colleagues and customers THHCOR02B Work in a socially diverse environment THHCOR03B Follow health, safety and security.

Education record

Certificate Iii In Business (Customer Engagement) Bsb30120

Tier 2 Rg146 General Insurance