Leigha Marcellus Email & Phone Number

Chicago, Il, Us

Boston, Massachusetts, Us

Student of the Project Management Track

Sydney, New South Wales, Au

Maintained a well-organized, clean, and well-presented office, including workspaces, meeting rooms, kitchens, showroom, and common areas. Coordinated internal and external meetings, managed meeting room setup, calendar/diary coordination, venues, catering, budgeting, supply ordering, invitations, printables, and signage.Created and implemented onboarding policies, travel policies, and shared space behavioral policies.Coordinated the presentation content and logistics of the biweekly company stand-up (Fire Up Meeting), managed gathering of content, presentation, office updates, correspondence, and created content celebrating all NAM birthdays and service anniversaries. Organized company functions and events, coordinated involvement in events with Marketing and People & Culture teams, sourced venues, catering, entertainment, themed décor, managed contracts, vendor relations, budget tracking, event execution, and swag/gift coordination.Managed domestic and international travel for all US employees and all travel for SLT and Director-level team members totaling over 100 headcount.Sourced and managed vendors for office amenities and facility maintenance, including consumables, office equipment, trades or service people.Supported the President of NAM and Global CEO with heavy calendar management, expenses, domestic and international travel, accommodation, and constant communication on office needs or wants. Conducted weekly onboarding meetings with all new hires, provided security access and informational decks on FAQ's

Seattle, Washington, Us

Reduced turnover in long-term roles by proactively gathering clients’ career goals and fostering stronger relationships

Seattle, Washington, Us

Managing high volume interview scheduling with a high touch approach across multiples time zones and geographies  Candidate application review, feedback process management, including timely feedback collection  Generated offer letters and overseeing background check and onboarding process for new joiners  Maintaining real time accuracy and systems compliance in the applicant tracking system  Engaged in project-based work across recruitment such as marketing, diversity, sourcing, data and systems, among others areas

Chelmsford, Ma, Us

Develop objectives for the call center’s day-to-day activitiesConduct effective resource planning to maximize the productivity of resources (people, technology etc.)Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)Assume responsibility of budgeting and tracking expensesHire, coach and provide training to personnel to maintain high customer service standardsMonitor and improve ordering, telephone handling and other proceduresEvaluate performance with key metrics (accuracy, call-waiting time etc.)Prepare reports for different departments or upper management

Chicago, Il, Us

Chicago, Illinois, Us

Project Management

Bachelor Of Arts - Ba, Culinary Arts/Chef Training