I began working as an Emergency Telecommunicator at Cobb County 911 in 2016 and can honestly say I love my job. As a CTO, POST Instructor, QA Evaluator, and now Training/QA Coordinator, I have been able to follow my passion for teaching and inspiring the current and next generation of 911 operators. On the state level, I have spoken at the Georgia Emergency Communications Spring and Fall Conferences in 2022 - prepared/presented ‘Cultivating Confidence in Calltaking', 'Happy Together: The Training and QA Partnership', and ’Growing Your Peer Support Program'. And nationally will be presenting 'Navigating 101: A Broken Compass Will Get You Lost' and 'Happy Together: The Training and QA Partnership' at Navigator 2023 in Denver.I graduated from Florida Gulf Coast University in Ft Myers, FL in 2009 with dual Bachelor of Science degrees in Forensic Science and in Criminal Justice. Professional Certifications include: Georgia POST Instructor, APCO Communications Training Officer, APCO Communications Supervisor, IAED ED-Q in Police, Fire, and Medical, IAED ETC-Instructor, and Peer Support thru the State of Georgia and the 911 Training Institute. I am a member of APCO Health & Wellness and Professional Development Committees and the IAED Police Council of Standards.