Leigh Ann Spear Email & Phone Number

Remote

• Review, assess risk and decision loans for all Non-QM products.• Led team of up to 7 junior underwriters. Performed all HR functions including, training, performance review and layoff/terminations.• Served as primary point of contact with investor and secondary marketing for loan exceptions and guideline clarification.• Managed, researched and responded to all questions to company scenario desk from AE/brokers.• Managed and performed all functions of bank statement portal.• Managed and assigned all daily tasks of underwriters.• Provided exceptional customer service to AE’s and brokers and thereby built very strong relationships.

Springfield, Massachusetts Area

o Manage three branches with $180mm in deposits and 20 staff memberso Achieved top quartile branch performance each of last 6 yearso Member of Retail Bank Leadership Council since 2013o Member of Bank Volunteer Council since 2013

Springfield, Massachusetts Area

o Directed daily sales and service operations of a bank brancho Achieved all sales and customer service objectives both years in the position

Hartford, Connecticut Area

o Hired into Shawmut's Professional Development Program, a comprehensive 18 month training curriculum for recent college graduates to develop future retail and commercial bankerso Managed a branch with $50 mm in deposits and 10 employeeso Exceeded sales and service goals for three consecutive years