Energetic and passionate customer service professional dedicated to relationship building and ensuring a positive customer experience. 20 years of experience working in a fast paced, rapidly changing environment with the ability to multi task, prioritize and adapt to the needs of the consumer. Self-starter who works well independently. Self-funded education while working full-time; earned BS in Business (2016) as well as ABS in Behavioral Science (2013).• Customer Engagement: Operations, Service, Loyalty, Detail oriented, Multitasking• Team Building/Training: Leadership, Mentoring, Supervising, Training Videos• Communication: Written and Verbal, Personable, Professional• Business Development: Sales, Negotiation, Problem Solving, Influential