-creating a customer-centric environment by supporting the store leadership team in daily processes-Key holder: opening and closing the store-Sales: helping drive sales by increasing customer engagement and UPT's-Administrative duties-Managerial responsibilities-Customer service-Store organization and merchandising support-Mentoring

ICB is a Mountain bike educational platform: helping riders gain confidence and bike skills2020 PMBIA (Professional Mountain Bike Instruction Association) US Ambassador 2019 TEAM USA manager and coach for the UCI World Downhill championship teamPartnered with Girlz Gone Riding from 2014-2022 (supported education & events)Planned, organized, and brought client projects from concept to completion. Areas of specialization are, directing photo shoots, fashion shows, while also being a product tester for the bike industry. I also did travel for events and company retreats, and retail store starts up and revamps as well.PMBIA Certified in 2014First Aid Certified since 2014Read full interview with Leigh here: https://mbaction.com/girlswhoshred-leigh-donovan/

Aftermarket sales for 150+ retailersRetail customer service support and educationEvent planning and activations at 60+ bike races and bike festivalsAdvocacy work with SDMBA, OCMTBA, and CAMTB

-Managed over 350 accounts, driving growth & profitability by assessing & building on areas of momentum.-Completed sales and forecast/projections for all required sales reports & renewal processes in a timely manner.-Contributed to new initiatives, including the Bootleg Challenge at Outdoor Demo 2012.

Helped to open Troy Lee Designs second retail store in Laguna Beach while helping to re-organize their Costa Mesa store. I managed multiple projects which included: -Taking the project from inception to completion (opened on the day we projected for)-Organized the store layout; oversaw all purchasing of displays and merchandise-Created store policies and procedures -Managed inventory budget and directed day to day sales goals -Assisted with all advertising and marketing strategies -Hired, educated and trained all the retail store employees (including the Costa Mesa location as well) -Streamlined communication between off site retail locations and HQ in Corona, CA

Chief toilet cleaner and doing whatever a small business owner needed to do to be successful; building a business from the ground up. - Wrote a business plan- Negotiated lease agreement- Naming the business and creating a brand out of it- Managed all the build outs and permitting required to open store on-time- Set up a POS system and inventory check-in system- Managed all purchasing budgets- Managed store merchandising and promotional events- Merchandising manager; creating window displays, in-store displays, seasonal merchandising displays, along with all store build-outs and floor changes. - Managed all accounts payables; overseeing 150+ vendor accounts each month, and payroll-Lead financial forecasting of merchandise purchases, setting store budgets along with all buying budgets (the store did over 2 million in sales for 5 of the 8 years). -Managed all financials from the ordering process to the payment process and everything in-between-Managed everything with a number (from scheduling, to buying, to budgets, etc.). - Assisted with marketing and advertising calendar, customer service, R/A’s (returns to manufacturer), inventory input, inventory tagging, office management, and more-Human Resource Manager - finding new talent and building a strong team of knowledgeable leadersThe duties never ended as a store owner and made every effort to be part of my team and make each of my employees feel safe and equal in every way. .

Spent a decade traveling and racing my mountain bike around the world; traveling to 10% of the world. * 2014 Mountain Bike Hall of Fame Inductee* 2013 BMX Hall of Fame Inductee• 1995 Downhill World Champion (1 of 3 US Women to ever win a DH MTB World Title)• 1995 X-GAMES Gold Medalist for Dual Slalom• 1996 Downhill World Championships-Silver Medal• 2001 Downhill World Championships-Bronze Medal• 2001 UCI World Cup Dual Overall Champion• 2003 Sea Otter Overall Gravity Champion (was fully retired from racing)• 5 time U.S. National Slalom Champion ( 95', 96', 97', 99', 01') • 1995, 1996, 1998 U.S. National Downhill Champion• 1993 U.S. National Slalom Championship-Silver Medal• 1994 North America Slalom Champion• 1997 Bronze medalist - US National Downhill Series• U.S. National Downhill Team Member 93’-01’ & 2010• 1996, 1997 Bronze Medal-World Cup Downhill Overall• Multi BMX National Championships (84'-89')Media and other career highlights:• Featured in Sports Illustrated 1998 "Swimsuit Edition"• Stunt Work on USA Networks "Pacific Blue" TV series• ESPN TV coverage 93'-98'• ABC Wide World Of sports• KTLA-morning news • USA TODAY• Los Angeles times • Orange County Register• Feature on "REAL TV"• Eurosport • MTV Sports• Outside magazine• New York Times Magazine• Outdoor Life Network-interviews• Nominated as "Female Cyclist of The Year" for Korbel Night of Champions 1995• Grand Marshall 1996 "Tour de Cure", Charity ride in L.A. for Diabetes• Grand Marshall 1996 Heart Ride in L.A. to benefit Heart disease studies• 1996 Editors choice awards-"Mountain Bike" magazine• 1996 & 1998 Editors choice awards-"Mountain Bike" magazine-Rider of the year• "Mountain Biker" - Best of Mountain Biking• "Bike" - 10 most important women in Mountain Biking• "Mountain Bike" - Readers poll awards - Favorite riders of all time• Board Member for NORBA - 1997-2002 • Nominated in 2001 for Richard Long Sportsmanship award

Was in the board room when the Monster drink and logo came to life. Managed a co-op sponsorship program with SPY optics, handled athlete contract negotiations, event sponsorship, athlete support at events and in the office, press releases and sales of the "Energy" drink while working closely with executives to implement corporate goals to grow the brand anywhere possible. Today the Monster brand is the largest energy drink brand in the USA.