Travel Management Company specializing in travel management programs for customers requiring unique T & E solutions.Specialities: Consultative approach to assist organizations in realizing full potential for unique travel management programs. Proven leader in listening to customers, developing successful programs requiring change management for all aspects of global travel management:Cost Savings initiatives and measurementPre Trip and Post Trip data analysisSupplier strategy and market share analysisExpense Management solutionsTravel Policy creation and implementation

Current Chairperson, and previous past President for San Diego Business Travel Association As President of SDBTA for five years, I led an excellent volunteer board of directors to provide our members with quality education, speakers, unique venues, and regular industry updates. For 2010 and 2011 we supported the San Diego Food Bank as our community outreach project. Currently we suppor the local Operation Game On charity which helps wounded veterans with their self-esteem, and sports exercise activities. No recommendations for this position Ask for a recommendation

As Global Business Manager, oversaw HRG services for multi-national customer with operations in 64 countries. Travel policy compliance, risk management and extensive global data consolidation were top priority. Additionally,implemented new west coast customer with unique service platform including: US and Canada dedicated teams, customized technology of Concur online booking tool, and reporting requirements.Ensured contract compliance with Service Level Agreement, including financial settlement statement creation and on-time delivery.Took initiative to provide strategic program recommendations to the client to improve travel budget, service delivery, preferred supplier program, and online booking strategy.Consulted to define client needs, developed complex reporting system to gather travel data and analyze trends to improve profitability while optimizing savings.Coordinated client data across multiple markets.

Global Client Manager responsible for implementing customer's global travel program in 11 countries. Responsible for managing extensive relationships with client global procurement team. Managed American Express Business Travel team relationship worldwide. Developed and managed to agreed-upon Contract, Service Level Agreement and Global reporting requirements. Ensured global markets met on-time deliverables.Managed global expansion from proposal and pricing to final contract negotiations, and implementation. Responsible for global financial statements and annual global business plan.Created and presented quarterly and annual business reviews focusing on benchmarking, cost containment, supplier negotiated savings and policy compliance.Coordinated global integrated solutions, both online and offline, using in-depth knowledge of technology systems and management of world-wide data integration.Successfully delivered unique financial solution for customer, requiring multi-department consensus. Collaborated with Advisory Services and Corporate Card to analyze cost saving opportunities.

Managed Travel Department for Titan Corporation prior to its acquistion by L-3. Responsible for the Corporate Travel Department (CTD) with staff of 16 and T&E of $60M. As a CTD, Titan Travel delivered highly Cost-Effective and excellent service to diverse group of business units during period of hi-growth. Developed and managed strategic global alliances with corporate card, GDS, online booking system, multiple airlines, rental car companies, and hotels. Achieved department savings of $3.6M annuallyDesigned allocation system and gained approval from Defense Audit Agency. Worked with 40 unit controllers and corporate finance on quarterly and AOP forecasts. P & L responsibilities for travel and corporate card program operations with $1.2M expense budget.Drove down cost per ticket from $21.00 in 2001 to $4.80 in 2005, as T & E budget increased to $50M.Researched, negotiated and implemented technology products for cost-efficient operations.Created travel website: travel policy, corporate card program, preferred suppliers, FAQ's, on-line booking tool and feedback mechanism.Sold solution for global Meetings and Events Card program, and internally influenced controller acceptance. Annual charge volume spend increased from $25 M to $42M.Developed single wire transfer payment for multiple business units in cooperation with corporate treasury department. Annual savings exceeded $180,000.Rapidly implemented complex, unique program for expanding European and Middle East operations. Meetings and Events card was used for start-up operations, including payroll, temporary housing, transportation, shipping and supplies. Created corporate card policy, including managing 4,000 cards worldwide. Designed business unit processes, and implemented procurement card program in a non-mandated environment.Drove down card losses by 30% by designing internal process for each business unit.

BALBOA TRAVEL, INCORPORATED Privately Held; Business Travel Management Company Travel Management Company specializing in travel management programs for customers requiring unique T & E solutions.Responsible for customer management team of five, while personally responsible for client management of Qualcomm, and General Atomics, company's two largest customers. Created and managed strategic account programs for largest customer portfolio in both Southern and Northern California. Exceptional customer retention, including contract negotiations, compliance and service level agreements.Negotiated preferred supplier programs: corporate card, airline, rental car and hotel discounts, online technology solutions, saving clients in excess of 20% of their travel budgets. Responsible for sales planning, execution, staff development and exceeding personal goals in both San Diego and San Francisco markets. Developed travel management proposals, presented to senior executives, travel committees, and managed sales staff of six in two regional centers. Responsible for new client implementations, orientation presentations, and training of operations team on customer requirements.Pioneered one of the nation's first government travel management programs. Company was awarded four General Service Administration contracts which represented a 30% increase in company sales.Launched company's Regional Operations in San Francisco when wrote the proposal and negotiated major contract for covering 13 Western states, representing first consolidated travel program for U.S. Postal Service.