Leigh Maynes Email & Phone Number

Glen Iris, Vic, Au

Melbourne, Australia

As National Operations Manager with nbn, Leigh is responsible for leading Commercial Assurance operations across all regions of Australia. The prime responsibility is to plan, direct and coordinate daily operations within the Commercial Assurance (CAO) team both with Australia and offshore operations, which is delivered through an outsourced arrangement.The role ensures that CAO deliver commercial payments, contract instructions and payment validation accurately to the nbn’s delivery partners and enable the construction of the nbn network.At a more strategic level, the role actively supports the formulation of strategies, drives cost reduction initiatives and workforce management plans, with the core objective of creating and sustaining a high performing team.The role performs the following tasks in order to ensure effective and efficient delivery team operations:• Manage overall service delivery ensuring robust contract administration and verification functions• Identify and implement efficiency gains through operational improvements• Transform the operation through agile business process improvement and a new service delivery capability • Establish key performance indicators for each functional area• Establish a transactional quality framework• Significantly improve frameworks for escalation management and issue resolution• Manage workforce planning and provide opportunities for continuous professional development • Own and develop the strategy to determine the mix of functions performed onshore and offshore• Effective management and control offshore support• Contribute to the development of management reporting• Assist the General Manager with budget controls for onshore and offshore teams

Melbourne, Australia

Melbourne, Australia

With over 25 years managing, transforming and observing some of Australia’s best companies, and recognised for his ability to successfully motivate and influence teams and stakeholders, nurture partnerships, and increase business opportunities, Leigh is now providing a range of management consulting services.Specialising in: Outsourced Human Resources, Operational Delivery and Service ExcellenceExecutive coaching and mentoringManagement Advisory and ConsultingTeam building and team developmentBusiness Development and facilitation of business proposals/bidsOrganisational Change Initiatives and Business Process FacilitationContact Leigh at: mantleconsulting@gmail.com

Melbourne, Australia

Allegis Global Solutions is a leader in global talent solutions. We support clients in more than 60 countries through regional hubs, matching our great people with businesses seeking to optimize their permanent and contingent workforce. Allegis Global Solutions represents the union of Allegis Group Services, a subsidiary of Allegis Group, Inc., the largest privately held staffing and recruiting services company in the US, and Australian-based Talent2 RMS, the leading HR and recruitment provider in Asia Pacific.Originally through Talent2, the RPO team supported Telstra as one of the largest RPO centres in APAC for over 8 years, providing the full range of recruitment services including individual and volume recruitment, contingent, graduate, contract generation and provisioning, redeployment, career advisory and systems support. As the Director, Leigh was responsible for leading a team of over 130 HR professionals and reporting directly to the Managing Director APAC, Leigh held accountability for the strategic direction and management of the Careers Centre, alignment of services with Telstra HR policies and processes, operational and business planning, resourcing, reporting and contractual governance.Leigh headed up the senior leadership team and guided operational matters along with all performance management, succession planning, employee engagement and financial / P&L management. • Net Promoter Score (NPS) consistently exceeding +40 • Quality of Hire at 92% • Engagement survey achieved 82 (3 from Global High Performance norm) • Over 10,000 placements annually averaging 25 days to fill

Melbourne, Australia

Business Process OutsourcingAccenture is a global consulting, business integration and business process outsourcing organisation with over 240,000 staff across 120 countries. Leigh has managed HR Shared Services teams (HR BPO) of over 50 staff, across multiple countries, servicing up to 3500 employees spread across government and corporate clients including Technology, Telecommunications, FMCG and Resources industries.Reporting to the Accenture APAC Business Process Management Lead responsibilities include:HR Shared Service delivery to all Australian and New Zealand clients Full P&L management and business development targetsEstablishing a shared vision, strategic direction and provide overall group leadership Support business development and new business opportunitiesUnderstand HR business drivers and values to ensure alignment. Provide high-level HR advice to executive and senior management Provide an escalation point for complex HR queries, service delivery issues or contract management issues Manage and oversee contractual arrangements with clients, sub-contractors and third parties Establish and oversee HR consulting, continuous improvement and transformation projects Responsible for knowledge management, leveraging Accenture's knowledge capital, and sharing functional knowledge across the team

Reporting to the Director HR Services responsibilities included: Management of a full range of HR services including performance management, employee relations, payroll, recruitment, and professional developmentImplement and champion talent management and succession plans Manage all HR reporting to senior executive and BoardParticipate or lead negotiations with industry groups and authorities Oversee and coordinate tactical and operational advice Leverage satisfaction survey outcomes for improvements in service delivery Manage the annual Executive remuneration process Oversee the development of plans to implement new HR policies and strategies