Account Representative
Eau Claire, Wisconsin Area
Art Director for The State Bar of California Print & Design Projects - Collaborate with clients, editors and designers to create marketing and conference materials for all sections of The State Bar of California - Create InDesign templates for nine law journals to maintainconsistency from issue to issue - Create and manage account specific timeline of projected projectsCustomer Relations - Create and maintain relationships with 100+ local and national accounts, using effective persuasion, pricing strategy and product expertise - Up-sell services such as online magazines, design, mail and fulfillment - Manage time and budgets of client projects - Resolve client issues in a way that creates stronger loyalty to DocumationColleague Relations - Create monthly and yearly budgets of accounts for upper management - Create protocol and train designers to create ADA compliant PDFs - Provide design and prepress expertise for sales team and clients - Collaborate with prepress and production departments to complete projects and resolve issues