Leila Bouhya Email & Phone Number

Barcelona, Cataluña, España

• Support Spanish customers during onboarding, ensuring they have the best possible experience and answering all their queries. • Be the main point of contact for any customer queries, working in collaboration with internal teams to improve customer experience and satisfaction.• Detecting areas of improvement and proposing solutions to improve the customer experience. • Working with internal areas of the company such as the sales team, tax consultants, and product teams to identify new features, functions, and service requirements of Xolo customers.• Understanding customer needs to maximize retention and growth.• Full control of debtors and management of solutions for each customer.

Barceloneta, Cataluña, España

Duties: • Coordinate and manage digitization projects, for customers who want to implement digital solutions in their points of sale or• digital solutions in their points of sale or corporate spaces.• Recommend to brands the implementation of the most appropriate technological solution according to the needs of each project. • Negotiation and preparation of commercial proposals and budgets for new projects. • Responsible for the follow-up of several clients in all phases of each project. • Collaborate with the development department for the design of customized developments. This function may vary depending on the complexity of the project. • Collaboration with the support department in case of incidents providing optimal solutions.• Collaborate with the graphic design department in the design of templates, contents, etc. • Invoicing control and purchase of necessary hardware. • Responsible for new opportunities from the Admira SF demo to the implementation. • Training to the team that will manage the software.

Barcelona Y Alrededores, España

Duties: • Responsible for the onboarding of new students for English courses. • Follow-up to meet the objectives set by each company. • Attending to students' doubts and conflicts they may have in order to carry out the course. • Elaborate and analyze the progress reports of the students, such as weekly, monthly, etc. • Preparation of surveys/NPS. • Support the responsible team located in Saudi Arabia with some specific tasks.

Barcelona Y Alrededores, España

Duties: Analyze potential customers and obtain as much information as possible from the lead. This information is passed to the sales department so that they can focus on potential customers, maximizing the chances of closing this sale.

Barcelona Y Alrededores, España

Duties: Support the export manager with the tasks of elaboration of special certificates for chemical products, elaboration of the necessary documentation for transport, the study of different types of transport, etc.

Foundation Degree, Marketing & Public Relacions

Certificate Of Higher Education (Hnc), International Trade

Adgg102Po Business Intelligence, Empresariales, Positive Evaluation

Duration: 30 hours. Course content: Introduction to how to implement BI in companies, through data analysis and business information.

Adgd348Po Programa Avanzado En Agile Project Management. Scrum., Empresariales, Positive Evaluation

Duración 150 horas. Course content: 1. TECHNICAL PROJECT MANAGEMENT * Agile Management with SCRUM and Kanban * Multi-project management *.