Leila Patterson Email & Phone Number

LA-based Business Development Associate at Hawke Media, adept at managing $350,000+ books of business. Let's grow together!

Listed skills include Social Media, Leadership, Microsoft Excel, Microsoft Word, and 8 others.

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  Business Development Associate

  Hawke Media

  Apr 2020 - Present - Greater Los Angeles Area

  • Facilitate orientation and onboarding of new and existing customers to ensure a successful transition• Engage and empathize with 20+ clients' needs to meet their goals, resulting in increased customer satisfaction, retention, and upsell opportunities• Proactively sourced new opportunities for potential clients and effectively managed the sales pipeline• Act as a trusted advisor and main point of contact for clients, with a focus on understanding and addressing client needs and/or mitigate any potential account risks• Creation of proposals and service agreements via PandaDoc to new and existing clients• Manage and update company CRM systems (Hubspot + Salesforce) with accurate and timely data• Sourced and developed strategic partnerships to drive revenue growth• Strategize with client to development a comprehensive digital marketing or personal branding roadmap• Work collaboratively with cross-functional teams, including sales, services, and client success, to deliver and maintain a seamless customer experience