Leila S. Email & Phone Number

● Produce creative writing for short videos.● Research topics based on the videos.● Develop stories, characters, and dialogue based on the videos.

● Create 10 daily original and SEO-friendly articles about foods and recipes for Jangkara.com.● Assist in performing keyword research and content evaluation.● Research various topics that would engage, entertain, inform, and inspire audiences based on keywords research, phrases, etc.● Keep up to date about foods and recipes.

Bogor, West Java, Indonesia

● Provide exceptional customer service to customers and respond to IndiHome customer inquiries, orders, and complaints via e-mail, Instagram, Twitter, WhatsApp, Facebook, and Live Chat.● Work closely with other departments to ensure that customer needs are met. ● Resolve customer complaints and issues with empathy and understanding to reach a good customer experience.

Jakarta, Indonesia

● Develop relationships with clients to ensure their satisfaction and loyalty.● Create engaging and informative daily contents for social media platforms including Facebook, Twitter, and Instagram.● Interact with followers and other users via messages and comments.● Manage clients’ official stores on some marketplaces (Tokopedia, Shopee, Bukalapak, Lazada, and Elevenia). ● Create and analyze sales and stock reports.● Handle customer complaints through phone and chat and follow up on the shipments until their orders are safely delivered.Clients: Fitti, Certainty, Forisa, Godrej Indonesia, Emco Toys.

Cirebon, West Java, Indonesia

● Write 20 daily articles for the website.● Manage social media (Twitter, Facebook, and Instagram), post daily news and make captions based on the summary. ● Turn reporters information into video scripts and make voice overs for news videos.

Cirebon, West Java, Indonesia

● Script Writer● Social Media Specialist● Voice Over● Video Editor● Reporter