Leila D. Email & Phone Number

Lima, Perú

- Develop Sales team guidelines,- Act as support for Travel Advisors- Develop and deliver training modules- Take care of daily Sales Management team tasks- Keep sales data clean and organized- Audit work quality of Sales team- Review email correspondence with clients and itineraries- Give feedback to Travel Advisors on how they can improve- Track Sales Metrics- Overall - ensure quality of Sales team output

Miraflores, Lima, Peru

Miraflores, Lima, Peru

Av Vasco Nuñez De Balboa 741, Lima, Peru

Juicy Lucy Prime Burgers is a casual dining restaurant of high quality burgers, made without additives and daily. Responsibilities:- Welcome guests and seat them- Take their order and input it in the system- Make sure the order is correct when served- Charge the check- Answer any questions the guest may have- Clean the tables, bathrooms, and polish silverware - Make the purchasing order for alcoholic beverages and other products used in the dining room. Accomplishments:- Working in teams effectively in the restaurant. - Developing tolerance with coworkers and guests.- Being able to prioritize tasks according to their importance and urgency under pressure.Website: http://www.juicylucy.pe/

Disney'S Hollywood Studios - Walt Disney World

Walt Disney World Resorts is a company focused on high quality guest service. Its theme parks in Orlando have attractions, restaurants and shows for guests of all ages. Disney's Hollywood Studios is the park dedicated to entertainment in a Hollywood style. Responsibilities:- Give directions to guests.- Answer any question they may have regarding the parks, food, theme shows and parades. - During parades and firework shows, make sure the audience is aware of the safety measures and not allowing them to face any risks. - In emergency situations, follow the protocol to solve problems. Accomplishments: - Developing interpersonal relationships with guests from all around the world. - Recognition for meeting the quality standards of security, show and efficiency. - Independently living outside my main country for 3 months. Website: http://disneyworld.disney.go.com/es/parks/hollywood-studios/

Lima, Peru

Part of the team that organized the APEC Voices of the Future 2016 program in which university students from all the APEC economies travelled to Peru and attended official APEC speeches, volunteered with the local community, and did tourism in Lima. With the committee, we organized the entire trip for the students including lodging, meals, touristic activities, volunteering activities and transportation.

Bachelor'S Degree, Hotel And Restaurant Management, Current Gpa: 3.758

In agreement with Universidad San Ignacio de Loyola (USIL)

Associate'S Degree, Hotel And Restaurant Management, Gpa: 3.95

In agreement with the University San Ignacio de Loyola (USIL)