- Provide exceptional client and pet care to provide the a seamless experience at the vet- Informed clients about the various exams/services along with their costs that the clinic provides- Provided and explained various forms and handouts that clients may receive during their visit- Perform routine diagnostics such as gram stains, blood work, assist feeding, and administering sub-q fluids- Assist the doctor and other technicians with the safe restraint, patient monitoring during procedures, dosing, and administration of medications- Chart patient information regarding their history, quality of care, and treatments they will receive during their time at the clinic

- Answered phones, including referring callers to outside agencies, providing basic deterrents for nuisance calls, scheduling appts for adoptions/surrenders of exotic pets, troubleshooting if an animal is in need of help, etc- Perform surrenders/adoptions using our shelter program, Shelter Buddy- Input intake information into the wildlife medical database, WRMD- Completed clerical tasks such as filing paperwork, printing out forms, and logging all phone calls- Provided relief to other technicians by filling in when necessary

- Learn proper restraint and capture techniques for mammals, birds, and herptiles- Gavage-fed birds and mammals- Calculated, prepared, and administered medications for patients- Monitored and recorded body weights to ensure patients' health- Collected feces and blood to undergo fecal and blood analysis (PCV, BC, TP)- Input data such as ongoing care notes, blood and lab work, and necessary re-checks into the Wildlife Rehabilitation Medical Database, WRMD

- Provided excellent customer service by assisting guests by providing advice on various products, pet care, or other wants and needs provided by the guest- Processed transactions while also promoting in-store sales for a seamless yet enjoyable check-out experience- Safely handled animals during adoptions in addition to recommending products to guests to take home, giving knowledge of animal species, their dietary needs, and their specific care requirements.- Performed closing shift animal care routines which included ensuring all animals were well stocked with food and water and that their habitats were clean

Big and Little Co-Coordinator, 2021-2022 - Managed a program with 50+ active participants alongside my fellow co-coordinator- Identified potential Bigs and Littles based on program application information and matched them into "families"- Planned and coordinated multiple events that serve as group gatherings for all participants within the Big and Little Program as a way for those in the program to bond with another Historian/Webmaster, 2022-20230- Responsible for all social media, including creating and publishing engaging flyers, updating the club's photo album, and taking pictures and videos.