Leilani Serafin, Ph.D. Email & Phone Number

Long Beach, California, US

Santa Rosa, California, US

💡𝗪𝗵𝗮𝘁 𝗜 𝗗𝗶𝗱 I provided writing and research services in support of training projects. I produced job aids and storyboards in support of professional development projects related to trauma-informed education.💡𝗛𝗼𝘄 𝗜 𝗚𝗼𝘁 𝗧𝗵𝗶𝗻𝗴𝘀 𝗗𝗼𝗻𝗲 I worked with subject-matter experts to understand their needs and to represent their voice in my writing. I thoroughly studied.

Redwood City, California, US

💡𝗪𝗵𝗮𝘁 𝗜 𝗗𝗶𝗱 I accelerated time-to-value for customers by designing streamlined, approachable e-learning experiences. My team and I organized e-learning modules into learning paths that allowed customers to earn certification.💡𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 Most recently, I designed a module on Inbound Integrations for a Data Engineering certification path.💡𝗢𝘂𝘁𝗰𝗼𝗺𝗲𝘀 𝗮𝗻𝗱.

New York, New York, US

💡𝗪𝗵𝗮𝘁 𝗜 𝗗𝗶𝗱 I produced engaging, high-quality curriculum to accelerate adoption and reduce onboarding time for customers and partners. I developed and designed technical training as it related to the organization's products and solutions. I assessed highly advanced technical subjects and developed learning solutions applying adult learning principles to.

San Francisco, CA, US

💡𝗪𝗵𝗮𝘁 𝗜 𝗗𝗶𝗱 I developed a New Hire Training Program that I also designed. Attached are a sampling of job aids, an explainer video, and a Rise course that I created. I also managed the department budget, coordinated events and other department programming, and tracked participant progress through our programs.💡𝗛𝗼𝘄 𝗜 𝗚𝗼𝘁 𝗧𝗵𝗶𝗻𝗴𝘀 𝗗𝗼𝗻𝗲 The department where I.

Fort Collins, Colorado, US

💡𝗪𝗵𝗮𝘁 𝗜 𝗗𝗶𝗱 I designed and developed product training for customer onboarding, in the form of short screencast videos. 💡𝗛𝗼𝘄 𝗜 𝗚𝗼𝘁 𝗧𝗵𝗶𝗻𝗴𝘀 𝗗𝗼𝗻𝗲 I developed an in-depth understanding of the Clickvoyant platform from an end-user perspective, and then used Camtasia and Vyond to create microlearning experiences.

I coordinated a $3 million curriculum development project for the state of Washington's Office of the Superintendent of Public Instruction. This project developed Next-Generation Science Standards curricula for grades 5, 8, and high school. Coordinating this project took me to Olympia, Washington to provide onsite event support. I also passed the program.

San Mateo, California, US

I copyedited and proofread complex scientific research and supported the Production department. This work required the advanced use of Word, Adobe PDF functions, and a CRM platform.

Davis, California, US

Developed curricula for and taught four different writing-intensive courses across two departments.

Davis, California, US

Designed, developed, and delivered professional development training to graduate-student instructors across the entire campus community. Worked collaboratively to implement a 6-week workshop series on "Powerful Pedagogy," as well as a TA Orientation for 450 new instructors.

Los Angeles, CA, US

Los Angeles, CA, US

Certificate, Educational/Instructional Media Design

Certificate, E-Learning Design And Development

Doctor Of Philosophy (Ph.D.), English Language And Literature/Letters

Master Of Arts (M.A.), English Language And Literature/Letters

Bachelor’S Degree, English Language And Literature/Letters