Leila Mustafa, Shrm-Cp Email & Phone Number

Wilmington, Nc, Us

Raleigh, North Carolina, United States

-Organize and administer employee benefits programs, including health insurance, retirement plans, leave policies, and any other related benefits for over 2000 employees-Oversee and process leaves of absence for over 150 employees in the US and Canada annually-Educate employees on federal and state programs for leave such as FMLA and applicable state Paid Family Leave programs -Collaborate with benefits providers and vendors to ensure accurate enrollment-Assist employees with benefits-related inquiries, providing guidance on plan coverage, eligibility, and claims processes -Conduct benefits orientation sessions for new employees, explaining plan options, enrollment processes, and eligibility requirements-Stay up to date with applicable laws and regulations related to employee benefits, and ensuring compliance with legal requirements such as HIPAA, ERISA, ACA, and COBRA -Collect and analyze benefits related data, such as participation rates, costs, and utilization trends-Conduct benchmarking and industry research to evaluate the competitiveness and effectiveness of benefits offering

Raleigh, North Carolina, United States

-Provided excellent customer service while carrying out HR functions-Applied company policies and federal and state regulations-Produced HR reports and managed HRIS data in Workday-Assisted with employee relations and conflict resolution -Managed employee life cycle from onboarding to termination -Processed worker's compensation and unemployment claims-Validated data and completed end to end testing for data migration-Verified employment records

Raleigh, North Carolina, United States

-Collaborated with two high-level HR professionals to improve recruitment process flow -Generated and designed data visualizations-Provided recommendations on employee retention and development-Developed process flow for candidate experience

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

-Analyzed loan files for potential risk, and completing risk assessments to ensure the loan will comply with various investor and regulatory guidelines-Communicated effectively with clients and business partner to resolve issues that arise -Educated the partner and client on the standard procedures and processes necessary to receive a loan

Charlotte, North Carolina, United States

-Communicated with business partners via phone, email, and chat to provide support in resolving loan issues and to avoid denying a loan application-Analyzed loan data to verify accuracy and identify any items that pose risk or compliance conflicts-Submited mortgage applications and borrower information through an Automated Underwriting System (AUS) to acquire details about items that pose risk or compliance conflicts-Reviewed AUS findings and determine actionable next steps to resolve any conflicts

Charlotte, North Carolina, United States

-Organized, managed, and handled Human Resources documentation and forms-Worked directly with the Human Resources Director to develop consistent processes for the department-Provided administrative support when needed

Huntersville, North Carolina, United States

-Supported the Human Resources team by assisting with recruiting activities, including but not limited to creating and posting jobs, reviewing applications, conducting phone screens, coordinating onsite interviews, pre-employment and onboarding process for new hires-Provided support for employee engagement and employee relations activities for over 1200 employees-Entered and maintained accurate HR and talent-related data in various HR systems and tools-Created and maintained various training materials, standard work documents, process and user guides where needed-Assisted on special projects related to HR and employee development-Completed administrative support as needed

Melbourne, Victoria, Australia

-Administered HRIS such as Bamboo HR and Workable-Focused on improving recruiting flow and processes-Assisted in improving onboarding for new hires-Collaborated with the Operations team to complete projects such as child care center research, recruitment analysis, and recruitment marketing strategy-Created material for leadership training workshops

Charlotte, North Carolina, United States

-Lead workshops for over 400 student organizations to educate them on new policies, procedures, and ways to improve their organization-Took phone calls, and responding to emails and voicemails -Advertised on Social Media for all student organizations on platforms such as Twitter, Facebook, and Instagram -Hosted programs such as Study Dayz, Winter Showcase, and the Excellence Awards-Attended 2017 ACUI Region III Conference in Gainesville, Florida to learn more about student unions on other campuses-Presented a workshop regarding leadership development at 2018 ACUI Region III Conference in Greenville, North Carolina

Raleigh, North Carolina, United States

-Identified and recruited experts that meet our client's specifications-Determined qualified experts and preparing them for consultations-Kept up-to-date with current events in the financial markets-Identified industry trends-Established new relationships with industry professionals and building upon existing ones

Graduate Certificate, Organizational Leadership, Concentration: Organizational Development, 4.0

Bachelors Of Arts, Organizational Communication

Bachelors Of Sciences, Psychology