Leiloa Lum Email & Phone Number

∙ Led the migration of a corporate data warehouse from Oracle to Snowflake Cloud, improving query performance and reducing operational costs by 10%.∙ Directed a data engineering team on AWS, transitioning workloads from Informatica to Python with Airflow, enhancing pipeline scalability and reducing processing time by 20%.∙ Managed a team of 8 analysts overseeing the Qlik Sense cloud server, ensuring seamless data accessibility and reporting for over 200 users across multiple departments.∙ Acted as Jira Global Project Admin, completing over 1,000 tickets and optimizing workflows, leading to a 12% boost in team productivity.∙ Collaborated with stakeholders to define project scope and prioritize key features, successfully delivering 85% of projects on time and within budget.

Odyssey Bikes - Online Bicycle Company ―∙ Optimized the browsing and checkout experience for an online bike company and improved the completion rate by 70%.∙ Conducted competitive analysis and user surveys to gain insight into user journeys, created a persona, user flow, and designed mid to high-fidelity wireframes. ∙ Implemented a customer support tool and a product quiz to promote user engagement.Voilà - Guided Recipe iOS App ―∙ Simplified complex recipes with step-by-step instructions to prioritize efficient prep work and time management.∙ Synthesized research to identify user pain points, conducted a competitive analysis, mapped out user flows, sketched storyboards, developed and tested rapid prototypes, iterated and conducted usability tests to validate the new solution. ∙ Incorporated detailed step-by-step instructions with images and videos with a voice command option.Salvage - Informative Waste and Recycling iOS App ―∙ Designed a mobile platform to inform, motivate, and encourage people to recycle used batteries by making drop-off locations accessible for everyone. ∙ Conducted secondary research, user interviews, created personas, user stories, site map, sketches, wireframes, prototypes, and four rounds of usability testing.

∙ Developed high-fidelity prototypes for group event screens for a social networking app, transforming the initial wireframes into polished, user-centric designs. ∙ Led a multidisciplinary team in conducting usability testing, gathering actionable insights to refine designs and improve the user experience accommodating both business needs and users needs.∙ Crafted comprehensive branding strategies, including a cohesive design system and color schemes.∙ Designed new graphics and iconography to reflect updated branding themes, enhancing the app’s visual identity and user engagement.

San Diego, California, United States

∙ Assisted in surgical procedures such as dental implantations, impacted teeth removal, sinus elevations, and root canals. ∙ Processed x-rays and diagnostic assessments, including CT- Scans, Itero 3D scans, and digital photos.∙ Managed over 300 patient charts, proposed and documented restorations.

San Diego, California, United States

∙ Co-founded a music charity-focused event company.∙ Directed and produced content creation; set design, social media flyers, and photos. ∙ Led and managed a team of creatives to design, organize, and cultivate a unique live music experience. ∙ Worked directly with clients to understand goals, pitch and test creative ideas. ∙ Effectively cultivated partnerships and relationships.

San Diego, California, United States

∙ Accurately executed guest orders and requests in an attentive and timely fashion.∙ Possessed comprehensive knowledge of the menu, including daily features and specials. ∙ Demonstrated ability to multitask and pace each table appropriately. ∙ Delegated side-work and tasks for peers.∙ Trained and assisted new staff members in giving the best style of service.

Charlotte, North Carolina, United States

· Created a one-of-a kind experience with flowers and other organic materials for weddings, events, and special occasions. · Conducted bridal consultations.· Managed inventory and maintained a presentable sales environment.

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Ui/Ux Design Career Track, Industrial And Product Design

• 700+ hours of hands-on course material, with 1:1 expert mentor oversight. • Completed 4 in-depth portfolio projects. • Mastered skills.

Dental Assisting/Assistant

• Certificate in dental assisting acquired an x-ray license and a CPR certification. • Followed by a 10-week internship with acute training.

Associate Of Arts And Sciences - Aas, Residential And Commercial Interior Design

Skilled in creating and visualizing design, meeting client’s goals by forming design specifications, sourcing furniture, products.