Leisa Colquhoun Email and Phone Number

I am currently work as a team administrator in the Home Buying Lending Services team. I provide administrative support to a team of 60 people. My duties include but are not limited to• Maintenance of all Home Buying Lending Services Sops.• Compliance requirements for the maintenance of the leave register• E- learning records maintenance for the Home Buying Lending Services team• New Recruit onboarding assistance• Maintenance of stationery orders./ IT equipment• Reporting to EM/ GM on weekly team activity• Any other duties related by the business unit as and when required.

As a site support assistant for the FAS Early Customer Engagement team I was providing administrative support to a team the management team and their direct reports. As a whole the business unit consisted of 400+ people. My functions included but were not limited to:• Diary management • Inbox management • Managing large volumes of induction into call centre • Coordinating meetings & room bookings • distributing agenda’s, taking minutes and following up on actions • Manage team events and organise catering for conferences & off-sites • Coordinating and greeting internal and external site visitors • Expense management & maintaining monthly budget • Arrange travel for EM’s to visit other sites • Ownership of new starter set up and on-boarding for the leadership team • Management of IT and property issues as required • Producing reports including staff listings, leave, termination and job change, milestones and e-learning• Ensuring office supplies and business needs are adequately met • Other team support as required • High level of experience with CBA programs – Sidekick, Peoplesoft Financials, Request IT & Identity Manager.• Creating and updating churn sheets for office equipment (laptops, desktops, mobile phones, printers)

My role consisted of office administrative functions performed on behalf of the bank. In the course of my time in this department my duties have included but not been limited to:• Collating and uploading documents via a portal for our legal firms to action• Settlement requests and advices • Managing multiple outlook inboxes • Preparing Invoices for payment • Assisting with Empower updates for staff • Raising IT requests on Request IT • Raising work requests on Maximo• Compiling reports for staff celebrating birthdays & milestones within FAS• Liasing with internal and external customers via phone and email.• Ordering keys and maintaining key log • Administering and reconcilling cab charge dockets • Organising catering supplies within FAS (milk & fruit)• Catering for floor meetings and other special departmental events • Assisting other teams when required• Fire Warden• OurSay Lead on behalf of FAS Business Support