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Leisa Bates is listed as Training and Performance Professional at Independent Training Consultant, a company with 62 employees, based in Coppell, Texas, United States. AeroLeads shows a matched LinkedIn profile for Leisa Bates.
Leisa Bates previously worked as 26+ yrs with SuperMedia (see details below) at Supermedia Llc (Formerly Known As Idearc Media Corp, Verizon Information Srvcs And Gte Directories) and Writer / Instructional Designer – Sales and Operational Support at Supermedia Llc. Leisa Bates holds Bba from Northwood University-Texas.
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Training and performance professional with exceptional writing skills - experienced in developing and delivering training and process solutions.* Successfully developed more than 100 training modules and delivered to 2800+ students via web-based/interactive training sessions, classroom (ILT) and long-distance training.* Developed and delivered Customer Service training/coaching program for call center agents based on key performance objectives. Program proved successful as key performance goals were exceeded and overall customer satisfaction survey results improved.* Created and published 400+ Sales Bulletins designed to communicate, instruct and ensure operational efficiencies – as well as drive corporate sales goals/strategies.* Possess keen ability to develop and implement creative solutions to meet objectives even when faced with various challenges - i.e. limited resources, time and budget constraints, system unavailability, operational inefficiencies, etc.Specialties: - needs analysis - ADDIE & DACUM model theories - instructional design for various delivery formats (ILT, distance, CBT & WBT)- training delivery (new hire, recurrent, skills, process, policy & technical training)- end-user documentation (process & procedure reference materials, user guides & job aids) - corporate communications / bulletins / newsletters- document control- process mapping - quality management systems- internal audit / continuous improvement programs - project management
Listed skills include Training Needs Analysis, Instructional Design, Addie, Curriculum Design, and 42 others.
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A career timeline built from the work history available for this profile.
Available for assignment - Training and performance professional with exceptional writing skills - experienced in developing and delivering comprehensive training solutions and instructional content that support and reinforce organizational objectives and prepares employees to be successful on-the-job.
- Managed corporate sales communications programs, including instructional content and documentation, aimed at driving corporate sales goals and strategies- Authored and distributed system process documentation to guide end-users in system and operational procedures- Provided technical leadership and subject matter expertise across large-scale, complex.
- Managed ISO and Quality Management Systems (QMS) practices and applications training - Developed, maintained and reported on the performance of the organization’s Quality Management System - Conducted internal audits as defined by the requirements of the ISO 9000-2000/TL9000 Standard and ANSQ/ISO/ASQ QE19011S-2004 and implemented corrective action plans.
- Successfully coordinated/managed end-to-end training efforts including needs analysis, design, development and training delivery as well as follow-up evaluation and reporting- Created/maintained standardized, functional documentation to support new hire and on-the-job continuation performance training, pre and post-launch system training, Customer.
- Successfully managed $1.2 million print operations and skilled craft workers
Other employees you can reach at better-writing-tips.com. View company contacts for 62 employees →
Richard A. French
Colleague at Independent Training Consultant
Greater Philadelphia, United States
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Maureen Lyons
Colleague at Independent Training Consultant
Owatonna, Minnesota, United States, United States
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Adil Nomani
Colleague at Independent Training Consultant
Mumbai, Maharashtra, India, India
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Rob Miller, B.A (Edu & Trg), Qtls, Mifl
Colleague at Independent Training Consultant
Greater Southampton Area, United Kingdom
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Charlie Lafayette
Colleague at Independent Training Consultant
Troy, Michigan, United States, United States
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Kathleen Leeson
Colleague at Independent Training Consultant
Chico, California, United States, United States
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Adrie Kaunang
Colleague at Independent Training Consultant
Jakarta, Jakarta, Indonesia, Indonesia
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P. Prema Devi
Colleague at Independent Training Consultant
Malaysia, Malaysia
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Nelson Ismail
Colleague at Independent Training Consultant
Almada, Setúbal, Portugal, Portugal
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Manjunathan. Chintamani.Shamanna.
Colleague at Independent Training Consultant
Bengaluru, Karnataka, India, India
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Quick answers generated from the profile data available on this page.
Leisa Bates works for Independent Training Consultant.
Leisa Bates is listed as Training and Performance Professional at Independent Training Consultant.
Leisa Bates is based in Coppell, Texas, United States while working with Independent Training Consultant.
Leisa Bates has worked for Independent Training Consultant, Supermedia Llc (Formerly Known As Idearc Media Corp, Verizon Information Srvcs And Gte Directories), and Supermedia Llc.
Leisa Bates's colleagues at Independent Training Consultant include Richard A. French, Maureen Lyons, Adil Nomani, Rob Miller, B.A (Edu & Trg), Qtls, Mifl, and Charlie Lafayette.
You can use AeroLeads to view verified contact signals for Leisa Bates at Independent Training Consultant, including work email, phone, and LinkedIn data when available.
Leisa Bates holds Bba from Northwood University-Texas.
Leisa Bates is listed with skills including Training Needs Analysis, Instructional Design, Addie, Curriculum Design, Curriculum Development, Training Delivery, Coaching, and Mentoring.
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