Leiselle (Lacey) M. Email and Phone Number

- Conducted engaging benefits presentations for weekly new hire orientations and annual open enrollment - Conducted exit interviews and synthesized insights into reports for the executive team- Offered exceptional service to employees and their families regarding benefits, leaves of absence, and immigration- Researched, analyzed, and presented benefit offering data to executives- Implemented a family support benefit and student loan repayment benefit to the company’s offerings - Enhanced the company’s domestic parental leave policies and internal leaves of absence processes- Collaborated with vendors, carriers, and benefits brokers on implementation and management of domestic and international benefits- Collaborated with the People Operations Director and legal counsel to revise the Employee Handbook- Liaised between expatriate employees and immigration counsel to initiate, amend, and extend H1-B, E-3, TN, O-1, and permanent resident visas.

• Sent new employees instructions for benefits enrollment and ensured they completed enrollment on time.• Answered benefits questions verbally and in writing for U.S. employees. • Administered details and communications for all LOAs, as well as answer questions related to LOAs.• Served as liaison to benefits broker, in partnership with Director, HR.• Managed HRIS entries and changes in the Namely HRIS system.• Assisted on a variety of HR projects related to benefits, compliance, HRIS, reporting, and other areas as needed. • Maintained and protected confidential data with great discretion, judgement, and professionalism.

- Ensures accurate and timely inputting and maintenance of all automated employee records. Enters all personnel data into HRIS, including new hire and termination transactions and changes to employee records. Responsible for data integrity of systems.- Compiles and completes all new hire, term, and disability paperwork. - Writes, maintains and supports a variety of reports or queries utilizing appropriate reporting tools and software.- Responsible for developing and maintaining system user procedures, guidelines, and documentation of all records administration processes.- Serves as a department resource on training others or resolving issues on HRIS.- Answer employee payroll and benefits questions.- Provide exceptional customer service to internal and external customers via in-person, phone, mail and electronic media. - Process leaves of absence and disability paperwork- Liaise with immigration lawyers to obtain and extend work visas

• Work with new and existing employees to manage all aspects of the immigration process.• Act as global point person for all expat and talent movement within the TBWA network.• Manage expat visa applications, liaising with external legal counsel to ensure all applications are processed as quickly as possible and are successful.• Manage expat benefits, ensuring we have the right level of coverage for expats globally and set up new programs where needed. • Keep a tracker for all expat benefits and communicate these to finance. • Help to answer employee questions with regards to benefits and policies.• Create and manage list of approved vendors – brokers, movers, tax, etc.• Support the HR Generalist with immersion projects.• Assist with miscellaneous HR projects – including research and charts.

• Managed calendar and schedule for HR Director. • Provided general administrative support to the team.• Maintained agency organizational chart + created keynote presentations as needed.• Processed expenses and invoices for the department. • Kept employee files and HR filing system up to date. • Prepared exit interview paperwork.• Assisted in coordinating aspects of the immigration process and tracking expatriate flights home. • Booked miscellaneous travel for HR Director, training sessions, and international employees when needed. • Assisted with the day-to-day efficient operation of the HR office.• Assisted with miscellaneous recruitment and HR projects – including research and charts.

• Prepared purchase orders, change requests, and change orders• Maintained project directory and project logs• Processed payroll on a biweekly basis. • Prepared closeout documents (securing guarantee/warranties, as-builts, OMs, etc. for project turnover)• Set up projects in Timberline• Assisted in collecting subcontractor monthly invoices, and/or required documentation (releases, licenses, etc)• Received, logged and filed all project plans and plan sets. Distributed plans as required• Prepared and logged RFIs and submittals • Processed RFIs and submittals related to plans and specifications• Obtained information and approvals required for the Owner, architect and engineers for the timely processing of shop drawings

• Handled routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions)• Balanced daily• Ensured positive interactions with customers and non-customers• Cross-sold products and services when appropriate by making referrals to specialists