Lekha Philip Email & Phone Number

A strong believer in fostering relationships with people and giving second chances. My journey of 16 years in the IT industry, from a developer to an associate director of delivery, has helped me understand the nuances of delivering as committed and exceptional customer centricity.Handling distributed teams and managing critical deliveries for businesses across the US, Europe and the APAC regions has helped me imbibe varied expectations, characteristics and culture.An aspect I enjoyed in the year 2017-18 was my experience in imparting Scrum.org certification trainings for companies in India and Jakarta, Indonesia. It was a rich learning experience to help distributed teams work together, have fun and deliver exceptional projects. Balancing Agile Vs traditional project mindset has been a part of my journey.Publishing my experience in managing international customers, by contributing an article to the book – The international Manager, was an opportunity I was grateful for.Thank you Frank Gartner for this opportunity!I had been part of a transformation team that worked with the Stanford Seed team, to bring about organizational transformation at #Suyati, working together and identifying the company’s target audience, competitive advantage, key risk, pillars and goals. This was an exhaustive and eye opening program that helped me identify the key changes to be brought about for transformation.My expertise1. Account growth and Delivery management.2. Building sustainable Processes3. Quality Management 4. Customer Success 5. Team buildingWhere would you find me if not at worka) Window shoppingb) Binge watching F.R.I.E.N.D.S c) Baking

Listed skills include Outsourcing, Management, Team Management, Business Development, and 20 others.

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  Bharathiar University

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