A Beautiful Script is a calligraphy and design business based in Chicago. A Beautiful Script does calligraphy ranging from modern to pointed pen and other creative forms. We do weddings, personal gifts, commercial work, and custom inquiries. Our style is modern and simple yet elegant. We are open to working with new ideas and styles.

Secretary to Chief of Adult Reconstructive Surgery (temporary coverage)•Worked with patients and the physician in a polite and helpful manner by booking appointments and entering sensitive health and other relevant information into electronic medical record system, Athena. •Prepared for pre and post-operative patient care ensuring patient satisfaction, including clinic preparation, referrals on surgeon’s request, and preparing medical discharge packages.

•Improved care management as the designated trainer for the local electronic medical record system (NextGen), successfully streamlining clinical workflows by creating and customizing templates to specific medical requirements. •Ensured accurate completion of patient charts through regular review and problem resolution, demonstrating strong systems knowledge of speak-to-text medical transcription services (Entrada).•Onboarded new employees and provided training on a variety of medical systems, including NextGen, Carestream, Epic and Inteleviewer. •Built and maintained strong relationships with medical staff, including attending physicians. •Proactively planned for thorough and expedited patient care by reviewing daily schedules and preparing the clinic via a number of medical and administrative related activities, including prescription preparation, drawing injections, scheduling surgeries and arranging referrals, cleaning the practice, etc.•Provided a safe and welcoming environment to patients by anticipating and adapting to patient needs, providing support, answering patient questions and escalating to medical staff, where appropriate. •Left position to relocate back to Chicago because of husband’s work.

•Showed excellent customer service by greeting customers and assisting with their needs.•Sustained a teamwork mind frame and assisted staff by; helping run order and maintain good communication.•Provided attentive and excellent service which increased customer loyalty.•Provided exceptional customer service to ensure that all guests are satisfied with their dining experience, which allowed me to achieve and average tip percentage of 20%

•Built and maintained strong relationships with medical staff, including attending physicians. •Proactively planned for thorough and expedited patient care by reviewing daily schedules and preparing the clinic via a number of medical and administrative related activities, including prescription preparation, drawing injections, scheduling surgeries and arranging referrals, cleaning the practice, etc.•Provided a safe and welcoming environment to patients by anticipating and adapting to patient needs, providing support, answering patient questions and escalating to medical staff, where appropriate. •Transcribed patient health history, vitals, and physical exam in EMR.

•Created a welcoming and energetic atmosphere which helped strengthened and developed relationships with loyal members. •Upheld the cleanliness and reputation of the club in order to provide a safe and sanitary environment. •Demonstrated excellent organizational skills and knowledge of all equipment in order to educate members on proper use and form in order prevent injury. •Created and developed new floor plans for exercise equipment in order to make it more accessible and convenient for members. •Maintained proper upkeep of exercise equipment to ensure the safety of employees and members.

•Developed and monitored customized exercise programs and aimed at improving overall heath, flexibility, muscle tone, and fitness.•Counseled and encouraged clients regarding nutrition, weight control, and lifestyle changes.•Assessed the needs and capabilities of individuals through fitness assessment procedures.•Guided clients through safe workout modified to their levels and medical considerations, from obesity to hypertension, arthritis, sports injuries, and post-surgeries.•Helped clients develop realistic, attainable goals and continually modifying training objects.

•Built and maintained professional relationships with staff, faculty, and students. •Assisted with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage.•Coordinated between departments and operating units in resolving day-to-day administrative and operational problems.•Maintained company image through various social media outlets.•Prepared and edited letters, reports, memos, and emails in a timely manner.