Day to day speaking with customers who might be experiencing financial difficulty about their financial situation and provide tailored solutions, such as an affordable repayment plan.· Making and receiving calls to/from Customers, managing a variety of customer accounts such as car finance, bank accounts, credit cards, loans, catalogues, mortgages and mobile phone and investigating the detail in regard to customers debt.· Providing personalised and customer focused service by being transparent and delivering tailored solutions for each customer to reduce overall customer debt.· Responsible for ensuring the delivery and compliance with all outcomes and activities held within the Consumer Duty regulation, driving fair outcomes for customers

• Custodian of treasury cash, reserve, blank forms, and keys & cash• Ensure that the correct procedures for handling and movement of cash assets inthe branch are adhered to.• Ensure that the correct security procedures are adhered to when cash is movedto agencies and delivered to/collected from Cash Management Unit.• Effective cash management to ensure vault approved limits are adhered to.• Receive notes and coins from tellers to be lodged into the vault.• Check physical cash received / evacuated in the presence of the CashManagement Unit (CMU) representatives.• Control Keys for container / trolley (Used for transporting cash from vault totellers).• Assist with surprise checks of tellers.

•Attend to telephonic queries regarding cheque books.•Control Automated Teller Machine (ATM) cards:•Receive and handle ATM cards according to laid-down policies and procedures.•Ensure the ATM cards are locked away overnight.•Dispatch and receive ATM cards to/from away branches.•File ATM cards in received-date order.•Handle retained ATM cards according to laid-down procedures.•Perform daily balancing of ATM cards in conjunction with the Asset Custodian•Attend to all telephonic enquiries regarding ATM cards.•Attend to all pension enquiries•Processing of client withdrawal application.•Processing of client change of account information and signature•Processing of NSITF transfer.•Processing of deceased person benefit withdrawal.•Print statement of account and registration certificate for the client•Cross sale.•Render daily report on applicable platform•Attend to all Asset management enquiries•Processing of client subscription.•Processing of client redemption•Processing of client change of account information.•Processing of deceased person redemption•Print statement of account and registration certificate for the client•Dispatch all document to appropriate unit after execution•Cross sale.

Processing of all new customers account and ensuring that all accounts processed are opened within timeline.Working closely with other relationship manager and customer service officer in increasing the sales figures of the bank.Cross selling the bank’s products to both new and existing customers.On boarding new and existing customers on the bank's digital platform in order to ensure smooth running of customer's account.

Government secondary school, lizzin keffi. Nasarawa state.

City of Success Academy, obantoko. Abeokuta Was assign the position of a Mathematics teacher.

Herioc Academic institute, obantoko. Abeokuta; . June, 2013 – January, 2014.Industrial Training AttachéEgbin Thermal Station, Ejede, Ikorodu, Lagos state.Installations, Repair and Maintenances Routine check on Power Equipment like the transformers, isolators, batteries, breakers etc.

Majorly documentation.

Holiday job. Local Government Council, ifako-ijaye, Lagos state. Typing and Printing of all documents used, taking register of all the staffs.