Provided personalised insurance solutions to meet customers’ needs, enhancing client satisfaction and building long-term relationships.Conducted needs-based financial assessments for clients, offering appropriate insurance plans tailored to their requirements.Advised clients on policy terms, coverage, and premium payments, simplifying complex information for better decision-making.Assisted clients with claim procedures, ensuring swift and efficient resolution of claims.Maintained detailed client records, followed up on leads, and monitored policy renewals to retain existing customers.

Planned and delivered [subject] lessons to students in grade 1 and 2.Utilised a variety of instructional techniques to engage diverse learners.Assessed student performance through formative and summative assessments.Collaborated with parents and staff to address academic and behavioural needs.

Managed financial accounting processes including general ledger entries, reconciliations, and financial statement preparation.Led month-end and year-end closing processes, ensuring accurate reporting and compliance.Developed and monitored budgets, forecasts, and cash flow reports.Collaborated with external auditors to ensure a smooth year-end audit process.

Familiarisation with auditing standards and International standard of AuditingConducted detailed audits of financial statements to ensure compliance with regulations and standards.Assessed internal controls and recommended improvements to reduce risk and enhance operational efficiency.Prepared audit reports summarising findings, risks, and suggested corrective actions.Assisted clients in managing tax audits, financial reporting, and regulatory filings.