Lela Briggs, Mba, Pmp, Cpcs, Csm Email & Phone Number

United States

• Supervising the personnel of the Medical Staff Office
• Providing resources to the personnel of the Medical Staff Office to assist them in carrying out their responsibilities
• Assisting in collecting the information for physician call schedules, compiling and cataloguing it.
• Transferring call schedule information into a publishable and searchable format on monthly basis
• Supporting the committees of the medical staff and the physician serving on medical staff or… Show more
• Supporting the committees of the medical staff and the physician serving on medical staff or hospital based committees

• Directed the operation of physician services department.
• Lead and coordinated key strategic development and functional services to support department objectives and organizational goals.
• Supported the Chief Medical Officer, Medical Staff Department, Medical Staff President with projects, meetings, and communications while achieving regulatory compliance by researching issues and working collaboratively.
• Supported monthly Department… Show more
• Supported monthly Department Chair meetings.
• Acted as Liaison between Administration and Medical Staff Leaders. Show less

• Organize, analyze and presents a wide variety of research data and information to target audiences.
• Create spreadsheets and manage the development of databases to include the tabulating, recording and summarization of data for use in strategic analysis.
• Apply all department data and reference material to the specific needs of the operating unit, when appropriate.
• Convey goals and objectives clearly and in a compelling manner; processing and clarifying information as needed.

• Facilitate onboarding provider process in efficient and customer service oriented manner.
• Follow up with employment, hospital affiliation, peer, and residency verification requests.
• Send and respond to email correspondence on a daily basis to ensure timely processing of providers paperwork.
• Schedule training, and employee health assessment appointments in timely manner.

Washington D.C. Metro Area

• Support C-level executives in business and administrative responsibilities, including calendar management, travel arrangements, financial management, reporting, and staff training.
• Manage and maintain data related to new patient visits; analyze and create reports on a weekly basis
• Ensure the highest excellence in customer service and communications between staff clients, and vendors.

• Coordinating and performing a wide variety of administrative duties to support department functions.
• Providing administrative support to Genetic Counseling Supervisors and Genetic Counselors to facilitate completion of department work.
• Coordinating workflow to ensure smooth operation within the department, and ensuring notification of appointments with other offices.
• Scheduling patients in efficient, calm and customer service oriented manner.
• Sending email… Show more
• Sending email confirmations of appointments and entering patient appointment data in Epic system.

• Accurately gather information from clients, while performing client-centered reception using positive customer service skills.
• Perform multiple administrative functions, from verifying insurance to executing admissions, and transfers.
• Input patient information into computer system and verify necessary physician referrals and insurance authorizations.
• Explain financial options to patients.
• Ensure that clients properly fill out and sign all relevant insurance and hospital… Show more
• Ensure that clients properly fill out and sign all relevant insurance and hospital release forms.

Mclean, VA

• Welcomed members in a professional manner to promote a compelling customer service experience.
• Assisted members by providing general information, and/or referring them to appropriate staff.
• Registered members in the appropriate KP Health Information Systems to include: verifying eligibility; updating demographic information; identifying special needs; and coordinating appropriate assistance.
• Verified test to be performed with the member against the Radiology Information System… Show more
• Verified test to be performed with the member against the Radiology Information System (RIS), created arm bands and administered these to the member. Reconfirmed member information stated on the arm band for accuracy.
• Explained various Radiologic procedures and applicable costs to members, answering questions for each specific exam about which they inquire.

Dhaka, Bangladesh

• Managed office business processes according to US Government regulations and official US Embassy policies.
• Managed logistics for senior US Government Officials and host country officials.
• Scheduled meetings and ensured all arrangements occurred as planned, including ensuring all briefing materials were provided to US Government officials.
• Provided administrative oversight for the office, including managing diplomatic cable traffic, managing official correspondence, answering… Show more
• Provided administrative oversight for the office, including managing diplomatic cable traffic, managing official correspondence, answering phones, and sorting correspondence.
• Drafted and sent official replies to inquiries from the public.

Colombo, Sri Lanka

• Responsible for managing the official schedule for both the Econ Section Chief and Commercial Attaché.
• Additional responsibilities included closing down the office according to the American Embassy Security Code.
• Managed office business processes according to US Government regulations and official US Embassy policies.
• Managed logistics for senior US Government Officials and host country officials.
• Scheduled meetings and ensured all arrangements occurred as planned, including… Show more
• Scheduled meetings and ensured all arrangements occurred as planned, including ensuring all briefing materials were provided to US Government officials.

Master Of Business Administration - Mba

Graduate Certificate, Business Analytics

Bachelor'S Degree, Health Administration And Policy, Gpa 3.96/4.00

Associate Of Science (As), Business Administration And Management, General