L. Elaine Sutton Mbionwu, Pmp Trained Email & Phone Number

St. Louis, Mo, Us

St. Louis, Mo

Recently tasked with the responsibility of planning, implementing, and executing 2 new sections within the Legal Department's ICU; Continuing Education Section and Digital & Multimedia Evidence Section.Responsible for management and day-to-day operations of the ACLU of Missouri Intake Complaint Unit (ICU), which includes actively managing the intake database, directly supervising 10-15 (academic school year) and 15-20 (summer months) complaint counselors, and overseeing the screening, response, and referral process for more than 2500 annual requests for legal assistance. Provide programmatic and operational oversight for the ACLU’s year-round internship program, expanding outreach and recruitment initiatives, and helping develop innovative and collaborative community-based outreach efforts. Note: March 2020 Directed and facilitated pivot to transition the Intake Complaint Unit (ICU) into a fully remote posture utilizing various online collaborative workplace tools to support the remote environment.

Newly created role responsible for planning, implementing, and executing the ACLU-MO’s first Intake Complaint Unit. Provide program support, recruit, onboard, supervise, manage, and direct complaint portfolios of 10 Complaint Counselors. Work closely with legal director and staff attorney to identify, monitor, and analyze potential systemic or policy issues driven by complaints received. Manage complaint load of approximately 2,000 complaints annually (constitutional and civil rights violations).• Manage the daily operations of the Legal Department's Intake Complaint Unit• Provide oversight and supervision of 10 ICU Complaint Counselors• Coordinate and manage year-round internship program (HSSU, SLU, Webster, and Wash-U)• Plan, coordinate and administer Weekly ICU Review Team meeting• Plan and conduct New Intern Orientation and Training (Fall, Spring and Summer)• Produce Monthly ICU reports involving supervision, management, administration, recruitment/retention and training/education• Produce Quarterly ICU statistical reports (identifying trends in complaints)• Utilize Legal Files as CMS for managing complaints• Attend weekly meetings with legal staff to plan disposition for each complaint and execute those next steps• Communicate with clients, potential clients, and governmental bodies

Atlanta, Georgia

Responsible for developing, providing, coordinating, and promoting training, technical assistance, and informational materials for a wide range of audiences on the Americans with Disabilities Act (and related federal legislation), participating on the research team, providing support to the local, state, regional, and national partners, and overseeing the daily operations of a regionally based project in Atlanta, Georgia, covering 8 southeastern states.

Atlanta, Ga

Tasked with the responsibility of organizational capacity building and resource development through the provision of training, technical assistance, and program development. Coordinated and directed the delivery of extensive and substantive direct/indirect services to single parent families.

Washington, Dc/New York, Ny (Based In Atlanta, Georgia)

Project consultant and subject matter expert on a federally funded national training/technical assistance resource guide to enhance and strengthen collaborative partnerships between local, state, federal, faith and community-based entities engaged in providing services to the re-entry population. Advised, researched, and worked collaboratively with CSG project research associates. Collaborated with project team members to determine specific needs and requirements and consulted within expertise area; including task execution. Developed and/or reviewed contents of draft reports, researched issue papers and white papers in area of expertise, etc.; provided comments; organized, consolidated, and adjudicated comments from various contributing organizations. Perform expert-level review, analysis, and validation of emerging trends and issues in expertise area. Consulted and recommended experts in the field for participation in face-to-face meetings and advised on planning and development of guide as well as interfaced with project team members to exchange information and coordinate related performance tasks.

Atlanta, Georgia

As project director/consultant, in coordination with Georgia’s DOC State Director of Reentry Services, provided direction and guidance on the development and coordination of Georgia-based network of local service providers. Services included both direct and indirect service delivery to individuals formerly incarcerated and their impacted family members. Organized breakfast briefings, coordinated public relation activities, participated in media related events, and coordinated and directed tasks of working group responding to federal grant initiative to provide comprehensive services to persons with incarceration histories. Provide guidance, direction, project management, executive administration to a state-wide network of faith-based and community based direct care service providers actively engaged in the delivery of services to individuals with an incarceration history; Research grant opportunities and spearhead the coordination of grant writing team for DOL/WIA PRI Grant; Organize and implement strategy for identifying and selecting fiscal intermediary; Plan, organize, and coordinate public awareness activities to educate and train FBOs/CBOs on the continuum of care of needs of the formerly incarcerated; On-line web-based FCBO Service Providers’ Training Academy Interface with state governmental agencies seeking collaborative partnerships; create and organize the utilization of web-based communication options for the Network as well as the 1st Responders list-serv on-line discussion group; development and coordination of quarterly Criminal Justice Breakfast Briefings for direct care service providers.

Washington, Dc

Responsible for spearheading (through the provision of training, technical assistance, and brokering of expertise within the P&A Network) NDRN's first National Criminal Justice Initiative for a national network of 57 P&As. Received NCCHC (National Commission on Correctional Health Care) designation as a Certified Correctional Healthcare Professional (CCHP).Facilitated and presented workshops, trainings, and keynote addresses to a wide variety of audiences nationally on issues specific to the criminal justice system as it relates to alternatives to incarceration, conditions of confinement, reentry, and special needs (individuals with disabilities) populations.

Washington, Dc

Direct and manage training and technical assistance functions specific to providing consultation and training on emerging management related issue, trends, and practices for a national network of Protection and Advocacy agencies. Served as a staff liaison to the Management Committee; Provide information and recommendations regarding management operations; Assist in making decisions related to all facets of nonprofit management. Assist in the development, planning and implementation of goals and objectives related to the overall administrative activities and operations of the P&As. Recommend management tools on the selection, hiring, and management, and monitoring of employee performance; Research and analyze a wide variety of technical and complex management issues. Investigate and prepare reports on training and technical assistance requests. Participate in the development and administration of the annual program management conference; Gather and analyze data on best-practices in nonprofit/program management; conduct surveys and prepare reports. Prepare and present annual reports to national network and upper management. Attend professional management conferences and other related trainings, brokering of expertise internal and external to national network.

Atlanta, Ga

Advocate for individuals with disabilities in public/private institutions; Investigate incidence of abuse and neglect; Case Management; Representation of clients with moderate to severe mental illness; Medical records review; Participate in client treatment team meetings;Develop treatment team plans; Monitor medication regimen; Interface with courts on conditional release plans/interstate-compact agreements; collaborate on the development of conditional release plans; Work with extended family members involving them in client treatment plans; Staff liaison on cultural competence and serving persons from diverse backgrounds; Research, collect, and analyze statistics to determine service patterns to communities of color; and Develop in-house cultural competence training for staff.

Certificate (Accelerated Program), Executive Faculty Development Program

Accelerated Program: Executive Faculty Development Program

Education record

Pmp Training Certification, Project Management

Activities and Societies: Project Management InstituteProject Management Training and Microsoft Project Training