Lela Smith Email & Phone Number

Appeals, Complaints and Grievances Coordinator:Process clinical and administrative appeals and waivers request, 2nd level appeal, service requests, complaints, RFI and grievance request regarding the Health Plans managed by the company. Handle and respond to all incoming External Appeal and DOI (Department Of Insurance) Complaints.Respond through correspondence to advise, as necessary, of rational and handling of information submitted.Sort, log in, handle and… Show more Appeals, Complaints and Grievances Coordinator:Process clinical and administrative appeals and waivers request, 2nd level appeal, service requests, complaints, RFI and grievance request regarding the Health Plans managed by the company. Handle and respond to all incoming External Appeal and DOI (Department Of Insurance) Complaints.Respond through correspondence to advise, as necessary, of rational and handling of information submitted.Sort, log in, handle and process all incoming mail.Make outgoing calls for additional information required for a complete review.Assist in the training of new employees, team leads and management.Act as liaison between ACG and the Health Plans managed by the company, the other departments within the company and Support Clinicians.Have experience with Microsoft Outlook, Microsoft Word and Microsoft Excel. Show less

Handle all incoming adjustment and corrections request received from other departments.Act as liaison between the CSA department and the Support Clinicians.Assist in the training of new employees and answer questions from other employees and management.Process income request submitted by fax or mail.Fill in as needed in our MPS department answering incoming calls and make outgoing calls for additional information required for processing and our Claims Department to keep work… Show more Handle all incoming adjustment and corrections request received from other departments.Act as liaison between the CSA department and the Support Clinicians.Assist in the training of new employees and answer questions from other employees and management.Process income request submitted by fax or mail.Fill in as needed in our MPS department answering incoming calls and make outgoing calls for additional information required for processing and our Claims Department to keep work within the required guidelines. Show less

Daily setup and operation of STC Slice, Brown and Sharp Grinders, Bonded Bar Demount, Polishing, Ramps, Rank and First Side.Inspection of parts produced.

Bindery, Packing and InspectionDaily setup, operation and upkeep of Kuglar.Inspected for errors from printing pressResponsible for the matching of check orders with the correct deposit tickets.Filled in as needed in the Inspection/Packing Department and Shipping.

Responsible for the efficient handling of shipping and receiving of materials for several different accounts with in the company.Bonded for daily pick up and delivery of Incoming and Outgoing Mail from the Post Office.Responsible for the daily upkeep and having correct amount of postage on postage machine.

Business Data Processing

Regents

Regents, 7 - 12