-Responsible for all local operations and P&Ls, achieving 20%+ annual growth-Functional responsibilities include Operations, Inside & Field Sales, Human Resources, Procurement, Technology (Site-Level), Recruiting, and TrainingPipeDreams is building the next generation, technology powered home services provider. As we acquire and consolidate home services businesses, including HVAC, plumbing and electric, we use technology to transform their operations to enable outsized growth.

-General Manager of the Specialty & Emergency hospital business unit, with P&L ownership of $1.5B+ revenue, $300M+ EBITDA, ~135 hospitals, and 10,000+ team members across the USA & Canada-Achieved growth from <$100M to $1.5B+ Revenue in seven years through a combination of high organic growth, new de novo hospital builds, and acquisitions-Joined NVA tasked with starting and building a new Specialty+ER business unit, including defining the growth strategy and developing/hiring the corporate infrastructure across all business functions including Operations, Technology, Real Estate, Marketing, Finance, HR, Recruiting, and Business Development-Also lead the separate NVA Equine business unit, the newest business expansion for NVA, supporting $100M+ revenue, ~25 practices, and 500+ team membersNVA is an international operator and consolidator of veterinary hospitals and pet resorts

-Responsible for all operations including crew management, scheduling, hiring, training, and procurement; achieved growth in Revenue of 50%+, EBITDA of 70%+-Managed the growth of service teams, including internal employees and outsourced crews, to support growth-Implemented new systems to better manage crew scheduling and track service crews; increased efficiency 10%+ by reducing downtime and lead time-Restructured procurement process, reducing cost of goods sold by 10%+-Agreement to purchase CRC signed in 2012; sold ownership stake in 2016CRC provides project management, construction, and real estate services for insurance companies and building owners, including water damage mitigation and restoration.

-Led the business operations and finance teams with the COO & CFO, including developing the annual strategic plans to support financial and organizational growth-Responsible for all advertising product pricing and bundling strategy-Created and implemented sales compensation plans for 500+ people to align sales activities with revenue goals, supporting revenue growth of 10x+ during this period-Co-managed the product launch of Yelp's Pay-Per-Call product for national accounts, including collaborating with sales, sales operations, and engineering -Negotiated and closed $5M+ of supplier contracts to support the sales and engineering teams including key enterprise software and international data feeds-Key member on the IPO team that took the company public in March 2012

Business growth planning and restructuring-Created the growth plan to double revenue for a Scandinavian automotive parts supplier, including international expansion-Lead consultant on 10-person client team to develop the growth and reorganization plan for an aerospace manufacturing companyProduct pricing & strategy, customer retention-Developed and implemented the pricing strategy for an express shipping company-Designed a predictive customer retention program and process that identified at risk clients for a shipping client, to achieve a 3-5% reduction in attritionM&A strategy and due diligence -Private equity and corporate M&A, including market and product evaluations for various industries including automotive, cosmetics, and industrials