- Manage all repairs and maintenance for eighty stores.- Oversee all Cap-Ex projects for designated stores from bids to completion. - Analyze project quotes and negotiate pricing arrangements.- Manage store refresh construction projects.- Provide guidance for annual cap-ex project budgets

- Managing and executing property projects and repair requests for ten major and minor retailers.- Received multiple bids for projects that included analyzing project quotes and negotiating pricing arrangements.- Managed the resolution of projects and saw through to completion including invoicing. - Participated in managing clients annual repair and maintenance budget.- Tracked and updated project costs and statuses.

• Part of a five-member team coordinating and executing service and property repair requests simultaneously across 1.2K retail locations.• Participated in managing a $20MM annual repair and maintenance budget, which included negotiating repair costs, and securing landlord reimbursements, resulting in an annual expense savings of 15%.• Managed the resolution of mechanical, electrical, plumbing, structural and environmental issues and repairs.• Issued and followed up on between 30 and 50 work orders per day and managed relationships with 15 vendors and contractors, maintaining a 92% on-time completion rate.• Managed rebuild and remodel projects, including a year-long $750K remodel of 10 properties, which included new roofs and parking lots for all stores.• Tracked and managed the implementation of Energy Management Systems (EMS) across all stores to maximize efficiency, ultimately saving $2MM in annual costs.• Assessed and assigned overnight maintenance requests for contractors based on priority level, while analyzing repair quotes and negotiating pricing arrangements.• Tracked and updated project costs and statuses in MS Excel while scheduling repair operations outside normal work hours.• Trained two new store facilities staff on work order filing, tracking, and prioritization procedures.• Assessed and selected one national vendor for each issue out of dozens of previously-used companies, which created a standardized order request system and improved reporting and cost-tracking.

• Developed and managed resolution plans and strategies for dozens of active and potential loan holder accounts generating up to $3.6MM in annual revenue. • Reviewed, selected and executed appropriate financing actions such as extensions and payment deferrals based on client credit score, payment histories and level of outstanding debt.

• Managed the workflow and productivity of 15 associates preparing between 10 and 15 semi-trailers per day shipping inventory to over 200 retail locations using WMS inventory systems.