• Conducted business process analysis and defined automation adaptations, ensuring that requirements weredocumented concisely and met stakeholder needs.• Conducted Automation Engineering processes including design, build, testing and production support, as well asdrafting documents for all phases of the development cycle.• Implemented RPA solutions using Automate Desktop (Fortra), focusing on creating efficient workflows andimproving the user experience.• Developed JavaScript scripts for automations and used Microsoft SQL for data management and troubleshooting.• Collaborated with multidisciplinary teams, contributing to a team environment where communication and mutualreliability are prioritized.• Participated in process automation projects, documenting flows and developing clear requirements forautomation.• Debugged automations, correcting problems and exceptions in production processes, ensuring the continuousoperation of automations.• Used data visualization tools such as PowerBI to monitor automation performance and generate insights forn decision-making