Lemuel Gomos

Lemuel Gomos Email and Phone Number

Support Specialist at Time Doctor @ Time Doctor
las vegas, nevada, united states
Lemuel Gomos's Location
Philippines, Philippines
Lemuel Gomos's Contact Details

Lemuel Gomos work email

Lemuel Gomos personal email

n/a
About Lemuel Gomos

I'm always eager to learn new things and I take a lot of pride in doing so. In the field of Technical Support, it has been my privilege to work with people from various walks of life. It has been quite an experience for me being able to communicate with different levels. The technical process, training and mentoring is very important to me which I practice to the fullest extent.

Lemuel Gomos's Current Company Details
Time Doctor

Time Doctor

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Support Specialist at Time Doctor
las vegas, nevada, united states
Website:
timedoctor.com
Employees:
78
Lemuel Gomos Work Experience Details
  • Time Doctor
    Support Specialist
    Time Doctor Dec 2021 - Present
    Philippines
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  • Optum Global Solutions
    It Service Desk
    Optum Global Solutions Nov 2020 - Nov 2021
  • Momentfeed An Uberall Company
    Support Specialist
    Momentfeed An Uberall Company May 2020 - Sep 2020
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  • Tracfone Wireless
    Jacada Support - (Cebu Development Team)
    Tracfone Wireless Aug 2019 - Apr 2020
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  • Tracfone Wireless
    Associate Core Application Support
    Tracfone Wireless Aug 2017 - Jul 2019
    Provides offshore support to the Production Systems Support team by monitoring set alerts and ensuring all systems, servers and dashboards are up and running.Principal Duties:• Monitor and identify performance and application issues.• Participate in application rollouts for shutting down and restarting systems and servers.• Monitoring servers, applications and dashboards to ensure systems are working as expected.• Required to support production and test application platforms.
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  • Tracfone Wireless
    It Service Desk
    Tracfone Wireless Dec 2013 - Aug 2017
    Region Vii - Central Visayas, Philippines
    -Handle first and second level technical issues over the phone or in a remote desktop environment.-Manage employees’ accounts (unlock profile, reset password, enable/disable) through Active Directory and other web-based applications-Diagnose software, printing and network connectivity issues like LAN/WAN and VPN.-Troubleshoot corporate applications using the scripted Knowledge Base and assign to appropriate group.-Monitor all open issues to ensure business expectations are met.-Remotely access user’s desktop if necessary, when configuring the settings and device drivers.
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  • Tracfone Wireless
    Technical Support Representative
    Tracfone Wireless Oct 2011 - Dec 2013
    Region Vii - Central Visayas, Philippines
    -Identify and escalate priority issues per Client specifications-Redirect problems to appropriate resource-Research required information using available resources-Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services-Gather customer’s information and determine the issue by evaluating and analyzing the symptoms-Accurately process and record call transactions using a computer and designated tracking software
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  • Bibo Global Opportunity
    Online Esl Teacher
    Bibo Global Opportunity Dec 2014 - Mar 2015
    Region Vii - Central Visayas, Philippines
    - Provide computer-based Online English tutorial lessons to Japanese and other foreign students through Skype.- Prepare lesson plans and materials in advance- Deal with foreign student from different levels and with different age groups.
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Lemuel Gomos Skills

Ldap Rsa Securid Cisco Vpn Service Desk Ca Clarity Active Directory Technical Support Customer Service Troubleshooting Call Centers Computer Hardware Databases Information Technology Virtual Private Network Contact Centers It Service Management Computer Networking Network Administration Networking Team Leadership Introscope

Lemuel Gomos Education Details

Frequently Asked Questions about Lemuel Gomos

What company does Lemuel Gomos work for?

Lemuel Gomos works for Time Doctor

What is Lemuel Gomos's role at the current company?

Lemuel Gomos's current role is Support Specialist at Time Doctor.

What is Lemuel Gomos's email address?

Lemuel Gomos's email address is lg****@****one.com

What schools did Lemuel Gomos attend?

Lemuel Gomos attended University Of Cebu, Cebu Institute Of Technology.

What are some of Lemuel Gomos's interests?

Lemuel Gomos has interest in Animal Welfare, Children, Environment, Health.

What skills is Lemuel Gomos known for?

Lemuel Gomos has skills like Ldap, Rsa Securid, Cisco Vpn, Service Desk, Ca Clarity, Active Directory, Technical Support, Customer Service, Troubleshooting, Call Centers, Computer Hardware, Databases.

Who are Lemuel Gomos's colleagues?

Lemuel Gomos's colleagues are Mohd Kashif Ahmed, Muhammad Hassan, Iulian Tudosa, Komalsingh Komalsingh, Tiago Passaura, Khanzaman Halim, Arytha C..

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