Lem Bach Email & Phone Number

South Bend, Indiana, United States

Write, send, and track marketing emails. Drive traffic to website using Google Adwords. Propose and write blog and social media posts, articles, and press releases. Report on marketing analytics to executives. Manage websites in WordPress, using plug-ins and HTML. ▸ As Pardot manager, set up prospect grading system, performed annual system check, created automations, improved prospect lists and email practices, fixed recurring errors, and implemented subscriber preferences center.▸ On website, created new landing pages, forms, links, and navigation for better user experience.▸ Concepted and wrote series of welcome emails for better customer onboarding.

Write dental websites of 15–20 pages, including home pages and researched service pages. Edit current dental web pages for SEO features and readability. Conform to strict agency and industry guidelines. Use keywords naturally.

Wrote web pages, blog posts, and articles for 80+ corporate clients, including headlines, meta descriptions, calls to action, keywords, and links. Remotely collaborated with account managers and editors. Edited other writers' work. Conformed to deadlines and content standards.▸ Wrote successfully in 25+ industries, including leadership training, dentistry, mental health, medical devices, home loans, insurance, legal, and others.

Springfield, Missouri

Wrote web pages, B2B marketing emails, social media posts, case studies, articles, and more. Managed database of thousands of names. Maintained website’s copy, SEO data, and links. Reported performance of website and emails. Improved SharePoint library. Chose and formatted images. Managed Spanish translations.▸ Planned, wrote, and edited 5 multi-issue newsletters to support Sales and Human Resources.▸ Managed trade shows by leading meetings, coordinating logistics, organizing and shipping marketing materials, and marketing events through email and social media.▸ Assisted in relaunching a product line, rebranding hundreds of product pages, and directing designers and developers in creating new online ordering system.

Springfield, Missouri

Proofread and partially re-wrote 10 software manuals (1,000+ pages), testing software and interviewing experts. Re-wrote and reformatted initial setup surveys for clarity and use on tablet devices.

Springfield, Missouri

Organized 60+ medical charts per day in computer system and physical folders. Served doctors and nurses on phone, email, and fax by rapidly locating and delivering medical information. Created Excel and Word documents for employees. Filed records, made copies, and delivered mail. Processed customer electronic information. (Assigned to Burrell Behavioral Health and Jack Henry & Associates.)

Springfield, Missouri

Wrote correspondence to medical providers to answer insurance questions. Processed electronic inquiries and claims rapidly according to quota demands. Served customers on the phone by taking payments and informing them of policies.- Achieved 200% increase in data entry speed.- Performed up to standards in five different customer service and data entry positions.

Springfield, Missouri

Proofread and re-wrote copy for a variety of clients in food industry, including over 100 pages at a time on rushed jobs for national brand names.

Springfield, Missouri

Processed customer shipping and routing information. Handled and mailed checks (over $10,000). Filed records. Communicated between offices through faxes and computerized updates. Assigned to UPS Supply Chain Solutions.

Angwin, California

Promoted the college through writing articles, press releases, and mass e-mail to parents and alumni. Exchanged critiques with other writers. Conformed to strict style guidelines and deadlines.- Proposed and wrote series of 10 essays for website.- Improved weekly newsletter by writing features on students’ life lessons and campus personalities.