Evaluāt empowers education, conferences, and events with deep measurement of content delivery and attendee learning.• Secured several of the world’s top universities as paying customers; partnered with Professional Convention Management Association (PCMA).• Created the underlying software platform based on customer input, with capabilities for optical mark recognition, sentiment analysis, and cross-tab reporting, all to measure performance over time. PHP + JS responsive app hosted on AWS EC2 with RDS MySQL backend.

• Transformed focus from product- to customer-centric, rapidly iterating/testing new features and attracting new users, to grow MRR by 10x.• Envisioned / implemented new infrastructure optimized for scalability, responsiveness, and security. Developed strategy to migrate monolithic LAMP architecture to API/microservices using React, Node and MongoDB on AWS.• Formed strategic partnerships with travel leaders Amadeus, Asia Miles, HK Express Air, and Klook; grew MAUs 50x.• Recruited highly-qualified tech talent from throughout SE Asia crossing cultural and language barriers; trimmed overhead 50% and response times by 70%. Led on-site recruiting in HK and Indonesia.

Program Management• Coordinate activities and budgets across 23 projects, 3 PMs, and 60+ team members in a matrix environment.• Oversee portfolio of projects modernizing Georgetown’s print environment of 2,500 devices to save $1m annually.• Coordinate all projects related to mobile technology, including Georgetown Mobile App (available in Apple App Store and Google Play) and Mobile Device Management (MDM) to secure sensitive data on mobile devices carried by staff and faculty.Mobile Strategy• Synthesize and document Georgetown University’s needs and requirements related to mobile technologies, harnessing the creativity from students and academic departments around campus into implementable mobile solutions• Co-chair a mobile governance body composed of senior University leadership and student leaders to communicate goals, solicit feedback, and ensure mobile initiatives are meaningful and impactful for the greater campus community

• Served as project manager for the creation of Georgetown’s first virtual desktop infrastructure, enhancing our ability to offer secure and consistent access to sensitive data sources and enterprise applications.• Chaired a subcommittee for University Registrar to bring new teaching technologies to 120+ classrooms.• Led 10 member cross-functional team of engineers, security, and key stakeholders in $75k project to migrate patient management application for Student Counseling Services into VMware View-based virtual desktop infrastructure. Secured HIPAA data while in transit and at rest, significantly reducing risk of $1m+ data breach.• Developed metrics and reports for the Executive Steering Committee for Data Security Enhancement. Documented University’s efforts in preventing future data loss

• Managed complete lifecycle of hosted e-mail and web content filtering solutions, essentially leading a business within a business.• Collaborated with sales and marketing team to develop strategy for new service offerings, provided sales training, and attended sales meetings with prospective clients to offer technical insights and address engineering questions.